Ticketsystem

[cerviel666]

Hej,

i have send some Tickets to the supportsystem, but i don't get the confirmationmail.

Is there any problem with freenet e-mailadresses?

Many thanks

[R2CS_Mark]

Make sure to check spam folder too. Sometimes, "not that familiar" emails tend to get no notification/reply from us. It can be resolved by whitelisting(If feature is available) "help@r2games" or lowering your email security settings.

[cerviel666]

Hi Mark,

that was the second what i checked, but there is no mail.

Update:
i checked it with different e-mailadresses of freenet.de
no mails was received

now i send with an other provider and i get some mail