Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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Loading character when server is busy

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  • Loading character when server is busy

    Over the last week i have loaded a character at Starglade bank twice and had it killed immediately by a high level monster.I logged this character out on instance 2 as I know the monster invasion is a special event and we have to avoid instances 3,4 and 5.So it appears if the server is busy it reloads you in instance 3.Surely there is a flaw in either the system or the event, afterall you merged the servers to make them busier.
    May I suggest that you at least ensure that the monsters do not appear adjacent to the bank so that people have a chance of switching instances,especially for people who have a slower loading time.Or make the bank area a protected area.