My Crystals go missing

[ranjith20015]

I dont know why when ever i recharge my crystals go missing i dont know why can i know why ? because of this issue i stopped cashing

[Reverie]

Can you clarify what you mean by "go missing"? Do your crystals never arrive or do they disappear after they've been added to your character?

In the meantime, it's highly advised that you change your password and even add a character lock if you haven't already done so.