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Missing Character Issue -- Known Issue, please use this thread

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  • Missing Character Issue -- Known Issue, please use this thread

    Hi, I've gone to log into the server, and rather than the list of 3 characters I would normally have, its asking me to create a new character.
    My Main was Chillidog..

    I cant post a support ticket as it asks me to select a character... I have none to select so the ticket won't allow me to continue...

    Chillidog
    [38] Shine of Ariel

    --- Mod edit ---

    Staff is aware of the issue and are looking into it now. Seems only the servers on the upcoming merge list are effected, and it should be a temporary situation. Please have patience while the issue is being corrected.
    Last edited by MemoryLane; 12-17-2012, 11:50 PM. Reason: mod edit

  • #2
    Huge issue

    Um I logged on earlier today, everything was fine.. logged off for two hours and both my charecters are gone.. like ***, can you get them back?

    Comment


    • #3
      Happen to me aswell. I relog and seems like the character list are 'missing'.
      Can't even get into my alts aswell.
      Pretty sure this happens for all Group 1 merge servers.

      ~[S51]
      A werewolf, A wearwolf, A warewolf, Aware wolf.

      Comment


      • #4
        You gotta make a new character and file a ticket with it. For all of your missing characters. (From what I understand, This is what a mode told someone else with the same issue)
        Whelp I'm... I'm Mu.


        Chara: Mu
        Server: ---
        Class: Priest
        Wings: ---
        Pet: ---

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        • #5
          Not just you, but I think most of the merged server is.

          http://forum.r2games.com/showthread.php?41454
          A werewolf, A wearwolf, A warewolf, Aware wolf.

          Comment


          • #6
            Originally posted by Mupin View Post
            You gotta make a new character and file a ticket with it. For all of your missing characters. (From what I understand, This is what a mode told someone else with the same issue)
            tried that, but you would get 'Invalid Name' when you make a new character..
            A werewolf, A wearwolf, A warewolf, Aware wolf.

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            • #7
              Same thing with mme [S58]

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              • #8
                Originally posted by ShiroiTsubasa View Post
                tried that, but you would get 'Invalid Name' when you make a new character..
                Go to a server not involved in a recent merge and create a new character there. Use that as your ticket filing character.
                Interested in becoming a Forum Moderator? Fill out the application HERE!

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: www.r2games.com/support
                Mobile game Ticket System is accessed through the in-app support link.

                For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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                • #9
                  No Charecter Issue

                  So looking through out forums.. it seems that alot of people have lost their charecters, so it has nothing to do with cookies or internet, I think that something needs to be done about this, like soon I am [S58] Batman, please help..

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                  • #10
                    Mmm created a new char, but still won't let me issue a ticket.

                    I get all the feilds done but when I submit, it clears the feilds and asks me to please check the errors below.... but its wiped my feilds lol

                    Mods, can you pls fix this...

                    ta

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                    • #11
                      Originally posted by MemoryLane View Post
                      Go to a server not involved in a recent merge and create a new character there. Use that as your ticket filing character.
                      You shouldnt have to file a ticket if multiple people are having the same problem....

                      Comment


                      • #12
                        I lost all my characters

                        Help me please i am from s47 and i was login into one of my characters in this account then i loged into next but i had no more characters. why did they delete and how they all had password lock. please return all my characters i had 4-5 platinum and other valuable items there. i do not understand how it could happen i tried filin a ticket but it says select a character but i have none to select. please im mad and confused. what happend

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                        • #13
                          account loss

                          .. hello good day,,,
                          im just going to ask why did my account loss...
                          it delete itself??
                          tnx for the response..

                          um my ign is : (S38)sakura03
                          shine of Ariel

                          Comment


                          • #14
                            Filed one. Awaiting for atleast some response. I linked this topic aswell, just incase.
                            A werewolf, A wearwolf, A warewolf, Aware wolf.

                            Comment


                            • #15
                              Yep, same issue here, tried to create a ticket but you need to have a character - created a character but is still won't allow me to issue a ticket....

                              Hopefully they'll see it fixed soon..... c

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