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having problems with crystals

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  • having problems with crystals

    so last night i have bought two different crystal packages for two different accounts before the server reset to receive the bonus 25% crystals. well, there was a major lag in the system and i didnt get the crystals until earlier today. and since the server reset after i bought my purchase i didnt receiver the bonus crystals either which is the only reason why i spent the money. so can someone help? i also didnt get vault expanders or pack expanders either from the gift box like it says i should

  • #2
    If you have not already done so, please file a ticket at http://tickets.r2games.com
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      ill try i also didnt get my recharge items
      if i didnt already mention

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      • #4
        Kindly file a ticket at http://tickets.r2games.com/ for us to properly assist you. Thank you.

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        • #5
          okay i received some 9.99 pack thing but its not the right one! im supposed to get a gryphon 2 pack expanders 2 vault expanders and what not. instead i got afk time green coins and 1 pack expander...

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          • #6
            its supposed to be the first payment pack

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            • #7
              Please explain that in a ticket. Be very clear about which specific pack you were expecting.
              Interested in becoming a Forum Moderator? Fill out the application HERE!

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: www.r2games.com/support
              Mobile game Ticket System is accessed through the in-app support link.

              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

              Comment


              • #8
                i did i sent in a new ticket waiting for a response it just says open. thank you by the way. its very appreciated

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