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my friend was hacked

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  • my friend was hacked

    my friend was hacked and his character got deleted. is there a way to recover it? even if we file ticket?





    server: (s56)seira island
    ign: (s56)zen
    ....
    ....
    ....

  • #2
    Your friend needs to file a ticket at http://tickets.r2games.com
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      ok.thanks. ill tell him right now

      Comment


      • #4
        someone hack me.. do i got my char back if i file a ticket

        Comment


        • #5
          Originally posted by Skeithdeath View Post
          someone hack me.. do i got my char back if i file a ticket
          Most likely, after they investigate the issue.
          Interested in becoming a Forum Moderator? Fill out the application HERE!

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: www.r2games.com/support
          Mobile game Ticket System is accessed through the in-app support link.

          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

          Comment


          • #6
            k ty.. i just hope i get it back cuz.. that is my life

            Comment


            • #7
              Originally posted by Skeithdeath View Post
              k ty.. i just hope i get it back cuz.. that is my life
              er... no offence but if its your life...you really need to get an actual life...
              Like anyone truly cares

              Comment


              • #8
                btw the hacker use my name and make new... if i get my char back do it let me use same name?

                lol izy long time no see bro
                Last edited by VicZar; 12-30-2012, 09:37 AM. Reason: merged posts

                Comment


                • #9
                  Originally posted by Skeithdeath View Post
                  btw the hacker use my name and make new... if i get my char back do it let me use same name?
                  Just file the ticket. You'll be able to ask all of your questions there and get accurate answers from staff.
                  Interested in becoming a Forum Moderator? Fill out the application HERE!

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                  Comment


                  • #10
                    i already wait like 4hrs now...its ok i understand if they reply late becuz not me only who have prob

                    ohh i see.. but how many hrs i need to wait
                    Last edited by VicZar; 12-30-2012, 09:37 AM. Reason: merged posts

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                    • #11
                      Did you get a ticket number?
                      Interested in becoming a Forum Moderator? Fill out the application HERE!

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: www.r2games.com/support
                      Mobile game Ticket System is accessed through the in-app support link.

                      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                      Comment


                      • #12
                        yeah and i already give it to our server moderator

                        Comment


                        • #13
                          I'm sure it is being looked into. Things like this take a bit of investigation as they need to look at the records for the account, including IP logins, other characters connected to those IPs, trade logs, and so on..

                          Please continue to be patient while staff looks into your issue.
                          Interested in becoming a Forum Moderator? Fill out the application HERE!

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: www.r2games.com/support
                          Mobile game Ticket System is accessed through the in-app support link.

                          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                          Comment


                          • #14
                            i need to remember my ip address? cuz i already forgot that

                            Comment


                            • #15
                              Staff will let you know what they need from you.
                              Interested in becoming a Forum Moderator? Fill out the application HERE!

                              Rules of the Forum are found here.

                              R2Games Ticket System for browser games: www.r2games.com/support
                              Mobile game Ticket System is accessed through the in-app support link.

                              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                              Comment

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