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Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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Help with my characters, please.

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  • Help with my characters, please.

    Two of my characters got banned a few hours ago, and I've already filed tickets for both. I know it takes time to get the tickets looked into, but please inform me or give me any update of any kind as soon as there is a progress regarding my toons. Thank you.

  • #2
    Hi, please provide the ticket numbers and I will ask for a reply to be sent.
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

    Comment


    • #3
      Ticket numbers: 192433 and 192435. Thank you, sir.

      Comment


      • #4
        Still waiting for a reply from anyone.

        Comment


        • #5
          I passed your ticket numbers along earlier, but I think everyone was in a meeting. Will wait for the next shift and then try again. Thank you for being patient.
          Interested in becoming a Forum Moderator? Fill out the application HERE!

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: www.r2games.com/support
          Mobile game Ticket System is accessed through the in-app support link.

          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

          Comment


          • #6
            Originally posted by MemoryLane View Post
            I passed your ticket numbers along earlier, but I think everyone was in a meeting. Will wait for the next shift and then try again. Thank you for being patient.
            Thank you very much.

            Comment


            • #7
              Thread up. Still waiting for the diagnosis of this concern.
              Name: Keru
              Class: Ranger
              Server: Cimmerian Woodlands



              I sure ain't the best, but you're DEAD, like the rest.

              Comment


              • #8
                You should reply to your ticket and request an update.
                Interested in becoming a Forum Moderator? Fill out the application HERE!

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: www.r2games.com/support
                Mobile game Ticket System is accessed through the in-app support link.

                For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                Comment


                • #9
                  I already replied on both tickets, sir, but I will take your suggestion and reply again. Thank you.
                  Name: Keru
                  Class: Ranger
                  Server: Cimmerian Woodlands



                  I sure ain't the best, but you're DEAD, like the rest.

                  Comment


                  • #10
                    I don't wanna be a bother or anything, but the updates or any news with my concern is taking quite some time. Is there any way I can help so that it'll be even easier to solve or to shorten it's process? Thank you.
                    Name: Keru
                    Class: Ranger
                    Server: Cimmerian Woodlands



                    I sure ain't the best, but you're DEAD, like the rest.

                    Comment


                    • #11
                      I've requested additional action on your ticket.
                      Interested in becoming a Forum Moderator? Fill out the application HERE!

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: www.r2games.com/support
                      Mobile game Ticket System is accessed through the in-app support link.

                      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                      Comment


                      • #12
                        Originally posted by MemoryLane View Post
                        I've requested additional action on your ticket.
                        thank you very much, sir. Much appreciated.
                        Name: Keru
                        Class: Ranger
                        Server: Cimmerian Woodlands



                        I sure ain't the best, but you're DEAD, like the rest.

                        Comment

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