Please help GM, top up did not receive

R22945629

Herald of Harkenings

Join Date: Aug 2012

Posts: 2
#1

Please help GM, top up did not receive

10-04-2013, 09:48 PM

Hello please help, I tried to file a ticket but always failed. I have purchase crystal yesterday and have not receive them until now
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MemoryLane

Head Forum Moderator

Join Date: Sep 2011

Posts: 22643
#2

10-04-2013, 09:52 PM

Make sure you're putting "R22945629" in the account name box, using a real email address. If you're trying to include a screenshot it needs to be in an image format and can't be too large.

If you still have a problem with sending in a ticket, provide your Order Number (it's 18 digits and begins with 2013) from your Order History at www.r2games.com/user

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