need help toons didnt make it to r2 from ugame

[Chaosx2]

u2snarf and u2 kapatadidnt make it to r2 we did the talk to the npc and made sure we had talk to him it sayed we had done that now we cant get on and I have talk to ppl that did and we lost r guilds and the ppl we was married to that aint right really need some thing to happen soon we will not weight to long we will go find a nothere game to play . u will lose some of u r cashers that came here.