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2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Log in Issues

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  • [Announcement] Log in Issues

    Dear Dragonians

    We are aware of the issues that you are having logging in to play Dragon Pals

    Devs and IT are working to resolve the issue as fast as they can

    We appreciate your patience and Comp will be sent once the issue is resolved

    Thank you all for your understanding
    Last edited by Snowstorm; 10-15-2017, 06:44 AM.
    Life is really simple, but we insist on making it complicated.

    Confucius

  • #2
    tho i was alone who cant enter th e game

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    • #3
      ?? ??? ??? ?????? ?????

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      • #4
        This has been since last night for me. What's up?
        S98 Tammuz

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        • #5
          i can log in however the game is not loading or anything#12#12#12

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          • #6
            Originally posted by R292735828 View Post
            i can log in however the game is not loading or anything
            Same here

            Aabb S:55 City of Crowns

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            • #7
              This is also going on in Server 175 and Server 25. I have chars on both and they are both experiencing the same problem

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              • #8
                ??? ? ????? ??????

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                • #9
                  could comp possibly be spend more get more?

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                  • #10
                    I´m having issues with getting into the game since yesterday night. I can log in, but the game doesnt load. The Server is S29 Scorching Deserts (US East).

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                    • #11
                      hey i can not log in ,in server 175 and 176

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                      • #12
                        i'm having the same issue with server 1 and 18

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                        • #13
                          Today, 07:38 AM u r posted this message and no happen
                          Last edited by FRoZeN_NooB; 10-15-2017, 11:33 AM.

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                          • #14
                            Today morning, than since 14:00 PM can not log in again...

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                            • #15
                              And still nothing happens

                              And again no chance for the 180 days title

                              gg

                              Why we don't get any information? You posted the issue at 07:38 AM. Is it to hard to write anything about the problem or how long it would maybe take to solve it?

                              Five hours and NOTHING!!!!!!
                              Last edited by Aszkan; 10-15-2017, 11:53 AM.

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