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Treasure point chest disappearing

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  • Treasure point chest disappearing

    As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse

    Click image for larger version

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  • #2
    Have you tried to reset cache and cookies?

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    • #3
      yes i did reset and clear everything in my browser

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      • #4
        Items in bag/guild warehouse error"data does not exist"

        I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.

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        • #5
          Originally posted by Sandrahl721 View Post
          I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.
          I need a list of items and screenshot.
          Last edited by Alkaris; 09-26-2014, 02:21 PM.

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          • #6
            Click image for larger version

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            1 lvl 7 gem essence
            2 lvl 6 gem essences
            400 holy soul stones
            800 lvl 70 tesseract stones
            500 pick a card runes

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            • #7
              May I have an update on this issue?

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              • #8
                Those 5 items in my warehouse are still glitched. and yes i tried to reset cache and cookies, still nothing.

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                • #9
                  It was reported to the techs, it can take some time to fix.

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                  • #10
                    Thank you =)

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                    • #11
                      Thank you very much!

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                      • #12
                        Originally posted by R285518557 View Post
                        May I have an update on this issue?
                        Please give your server and character name.

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                        • #13
                          Originally posted by R285518557 View Post
                          As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse


                          Re: Invisible Treasure Shop Point Chests

                          Issue Reporting: I've recently became aware that I'm experiencing this same issue as previously reported by, R285518557. When I opened up my Inventory BackPack in order to Use some of my 3 - {99) quantity of Treasure Shop Points Chests, that's when I realized that I couldn't find them...and figured out that the 3 blank spaces that I had in my Inventory BackPack are my 3-99 each totalling = 297 Treasure Shop Points Chests.
                          I've accidentally placed one of them into my Guild's WareHouse Storage, and I'm not able to place it back into my Inventory BackPack either.



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                          Thank you so much for reporting this problem, Alkaris! ♥
                          Your technical expertise, courteous support, time and service is greatly appreciated.

                          Avatar: ScarletSun
                          Server Name: SkyFall Crest {S54-US East]
                          Game Login Location: Dragon.R2Games.com {Login With An Existing FaceBook Account]
                          Additional Information: Cache, cookies, etc. is cleared on a regular basis. Dragon Pals operates relatively the same in both Comodo Dragon and Comodo IceDragon. Operating Comodo Dragon and Comodo IceDragon at time of occurrence.
                          Nothing is so Strong as Gentleness, and nothing is so Gentle as real Strength...

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                          • #14
                            Was issue fixed?

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                            • #15
                              Originally posted by Alkaris View Post
                              Was issue fixed?

                              Yes, thank you very much again, Alkaris. ♥

                              http://forum.r2games.com/showthread....19#post1129419
                              Nothing is so Strong as Gentleness, and nothing is so Gentle as real Strength...

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