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  • Error message 2048 on Europe servers.

    This is a server side issue, NOT a player side issue.

    We are aware of the impact on players that play on Europe servers and there will be a compensation pack

    At this stage, the Devs do not have a ETA for a fix because of the nature of the issue.
    Dragon Pals and Shadowbound Mod and Basic tech support

    R2 Serrin, My partner and fiancee, RIP 1971-2015
    Cha bhi fios aire math an tobair gus an trÃ*igh e.

  • #2
    and what about all the players that have lost their consecutive log in rewards since the downtime is over 24hr? just purely a question cos some of us have over 260 days consecutive and thats a lot to lose

    Comment


    • #3
      So we or I lost:
      -rewards in NM Abyss
      -rewards in Dragon Hoard
      -Demon Tower
      -39 Happy Valley Tickets
      -Traveling vendor - exchanges
      -Honor
      -Meteorites and Tesseract Stones
      -Nymph upgrade
      -Daily Events

      And little bit more... Now we will see what we will get in compensation pack.

      Comment


      • #4
        For info, [S80] Rose Citadel just went down again... it did come up and appeared to be ok for about 90 minutes [after 14? hrs down]. Same #2048 error message.

        Comment


        • #5
          not login now

          hm, could login for 30 min and then the error (error 2048) comes back. brings it out inordnung, we finally pay for the game.

          Click image for larger version

Name:	darcon.png
Views:	2
Size:	969.4 KB
ID:	1701045

          acc: Mozilla2014
          char: Raketus
          server 135 (europe)
          Last edited by Mozilla2014; 11-06-2014, 01:05 AM.

          Comment


          • #6
            Originally posted by Kitwritten View Post
            This is a server side issue, NOT a player side issue.

            We are aware of the impact on players that play on Europe servers and there will be a compensation pack

            At this stage, the Devs do not have a ETA for a fix because of the nature of the issue.

            Good morning Kit,
            Succeeded to log in, stayed on for a while then suddenly this message popped-up on my both char pages:
            Click image for larger version

Name:	server closed1.png
Views:	1
Size:	586.7 KB
ID:	1701043Click image for larger version

Name:	server closed2.png
Views:	1
Size:	604.7 KB
ID:	1701044

            When I wanted to relogin and refreshed pages the error #2048 appeared again.
            Click image for larger version

Name:	server closed3.png
Views:	1
Size:	506.9 KB
ID:	1701047

            What's going on?

            Originally posted by Kitwritten View Post
            At this stage, the Devs do not have a ETA for a fix because of the nature of the issue.
            So ... no ETA for a fix tells us there's no one able to tell us when we're gonna be back to game or IF we're gonna be back! That is truly encouraging and so considerate towards the players on EU servers (it is not your fault Kit and I know I sound the way I sound but I am deeply disappointed and really annoyed about all the situation; thank you for reporting this to devs/techs and for letting us know that the issue is gonna be there for an indefinite time).
            Last edited by R220356574; 11-06-2014, 01:16 AM.
            hellabella, S4 Westhollow
            Growth is painful, change is painful. But nothing is as painful as staying stuck somewhere you do not belong.

            Comment


            • #7
              by me is this problem too,

              server 135

              Comment


              • #8
                hm, could login for 30 min and then the error (error 2048) comes back. brings it out inordnung, we finally pay for the game.

                Click image for larger version

Name:	darcon.png
Views:	2
Size:	969.4 KB
ID:	1701045

                char: Raketus
                server 135 (europe)

                Comment


                • #9
                  hm, could login for 30 min and then the error (error 2048) comes back. brings it out inordnung, we finally pay for the game.

                  Click image for larger version

Name:	darcon.png
Views:	2
Size:	969.4 KB
ID:	1701049

                  char: Raketus
                  server 135 (europe)

                  Comment


                  • #10
                    by me is this problem too,

                    server 135

                    Comment


                    • #11
                      http://forum.r2games.com/showthread....-Europe-server
                      Dragon Pals and Shadowbound Mod and Basic tech support

                      R2 Serrin, My partner and fiancee, RIP 1971-2015
                      Cha bhi fios aire math an tobair gus an trÃ*igh e.

                      Comment


                      • #12
                        can't log on to server s123

                        i am having trouble logging onto server s123, i keep getting a error that says security error event #2048 and it's only on that server no other server, and i tried reloading the server and that didn't help at all, idk what to do

                        Comment


                        • #13
                          it's on all european servers atm
                          DANGERTIM
                          [S57] Siliden's Mountain (Europe)

                          Comment


                          • #14
                            http://forum.r2games.com/showthread....-Europe-server
                            Dragon Pals and Shadowbound Mod and Basic tech support

                            R2 Serrin, My partner and fiancee, RIP 1971-2015
                            Cha bhi fios aire math an tobair gus an trÃ*igh e.

                            Comment


                            • #15
                              Thank you Kit for post and reply (sorry, the announcement about emergency maintainance was not there at the time I've posted the SS).
                              hellabella, S4 Westhollow
                              Growth is painful, change is painful. But nothing is as painful as staying stuck somewhere you do not belong.

                              Comment

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