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  • Can't claim CsC rewards

    Hi ^^ This is really strange, my character Wyrna on S34 Altspire on Europe can't claim her csc rewards when i know that my character Kjira on S38 Sapphire Isle on Europe (same serv after merge) can... I don't know if that happens to someone else, this is the first time for me...


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    Dragon Pals : Sheenya server 32 Heavenly Coast US East
    Sheenya server 1 Dragon Valley US East
    Wyrna server 34 Altspire Europe
    Kjira server 38 Sapphire Isle Europe


  • #2
    Have you tried to reset cache and cookies?

    Comment


    • #3
      Originally posted by Alkaris View Post
      Have you tried to reset cache and cookies?
      Yes i did, i even used CCleaner to be sure but nothing change
      Dragon Pals : Sheenya server 32 Heavenly Coast US East
      Sheenya server 1 Dragon Valley US East
      Wyrna server 34 Altspire Europe
      Kjira server 38 Sapphire Isle Europe

      Comment


      • #4
        Originally posted by MiAwOuU View Post
        Yes i did, i even used CCleaner to be sure but nothing change
        Ok, reporting it.

        Comment


        • #5
          Thanks Alkaris
          Dragon Pals : Sheenya server 32 Heavenly Coast US East
          Sheenya server 1 Dragon Valley US East
          Wyrna server 34 Altspire Europe
          Kjira server 38 Sapphire Isle Europe

          Comment


          • #6
            Hi ^^ Today is the third day that i still can't claim with my character Wyrna on S34. I know you've reported it and i guess that one tech just for me and this little problem is maybe much to ask but do you have some news ? I mean even if it take one week it's ok, i just wanna know if i will at least be able to get my rewards because an other team ask me to join and i guess i can't deleted my team before i know more about this rewards bug Thanks

            Sorry for my bad english
            Last edited by MiAwOuU; 11-12-2014, 10:20 AM.
            Dragon Pals : Sheenya server 32 Heavenly Coast US East
            Sheenya server 1 Dragon Valley US East
            Wyrna server 34 Altspire Europe
            Kjira server 38 Sapphire Isle Europe

            Comment


            • #7
              Sorry, but i dont have any news on this issue.

              Comment


              • #8
                Ok ^^ Thanks a lot Alkaris
                Dragon Pals : Sheenya server 32 Heavenly Coast US East
                Sheenya server 1 Dragon Valley US East
                Wyrna server 34 Altspire Europe
                Kjira server 38 Sapphire Isle Europe

                Comment


                • #9
                  Need a confirmation its only you cant claim or other members of your team too?

                  Comment


                  • #10
                    Hi Alkaris. I just sent an email to my teammates to ask but i don't know for the moment, we don't play at the same time and i don't really know them ^^ I will try to give you the answer as soon as i can. Thanks again ^^
                    Dragon Pals : Sheenya server 32 Heavenly Coast US East
                    Sheenya server 1 Dragon Valley US East
                    Wyrna server 34 Altspire Europe
                    Kjira server 38 Sapphire Isle Europe

                    Comment


                    • #11
                      Hi again !! Ok, it was really really hard. I was able to speak with Andras, but he doesn't speak english, so we try our best with translator things... In conclusion, he said he didn't win anything in cross server challenge. I don't know about _SRI_ , but now i can suppose it is the same... I hope that will help

                      PS: please don't tell me to ask him to post a picture in the forum, i reallly don't know how i could explain him that. I don't know anyone who can speak hungarian and i am not even english myself T_T

                      Edit : I didn't want to wait more because the next csc will begin soon and it's week-end so i already deleted my team to enter another. If that mean i won't be able to have my rewards, well, at least i've reported it, and i hope that bug won't show up again for me or other players And thanks a lot again Alkaris
                      Last edited by MiAwOuU; 11-15-2014, 09:44 AM.
                      Dragon Pals : Sheenya server 32 Heavenly Coast US East
                      Sheenya server 1 Dragon Valley US East
                      Wyrna server 34 Altspire Europe
                      Kjira server 38 Sapphire Isle Europe

                      Comment


                      • #12
                        Hi again !! I just received the csc's rewards in a gift pack ! Thanks lot to all the people who spent time to work on this bug ! Thanks again Alkaris
                        Dragon Pals : Sheenya server 32 Heavenly Coast US East
                        Sheenya server 1 Dragon Valley US East
                        Wyrna server 34 Altspire Europe
                        Kjira server 38 Sapphire Isle Europe

                        Comment


                        • #13
                          Originally posted by MiAwOuU View Post
                          Hi again !! I just received the csc's rewards in a gift pack ! Thanks lot to all the people who spent time to work on this bug ! Thanks again Alkaris
                          You're welcome. But i was requested that screenshots for such issue should contain time and date and also you need to keep your team together until issue fixed.
                          But i hope that this issue will not happen again.

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