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  • VIP first gameplay trial

    Dp,

    Having some problems regarding with this vip trial i got in between lvl 30-35, its supposed to last half an hour? (I think) but with my character, the vip trial lasted for almost a week.
    Now, I cant use the the vip card i got from recharging. Help, i just want this bug to be fixed soon. Thank you.



    Sync
    [S9]Dragon Isle (Europe)
    Anyone can say something to someone and it can be usually seen as the truth.

  • #2
    There are different VIP trials, the one you get from the quest around levels you mention is supposed to last half a hour its not a bug or error.

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    • #3
      @Alkaris

      I believe he meant that the 30min trial did not end and he is now stuck at a state which says he is using VIP trial, even though it should have ended. As a result of that he cannot use the proper VIP card to activate his VIP.
      Kongregate Server 1

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      • #4
        Originally posted by temponly View Post
        @Alkaris

        I believe he meant that the 30min trial did not end and he is now stuck at a state which says he is using VIP trial, even though it should have ended. As a result of that he cannot use the proper VIP card to activate his VIP.
        Yes my mistake, only read 1st half of sentence.

        Synncc, create ticker at http://support.r2games.com/ for your issue.

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        • #5
          Originally posted by Alkaris View Post
          Yes my mistake, only read 1st half of sentence.

          Synncc, create ticker at http://support.r2games.com/ for your issue.
          The ticket number is missing. Ive tried creating twice, but it only says here, 'your ticket# is'
          Anyone can say something to someone and it can be usually seen as the truth.

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          • #6
            Originally posted by Synncc View Post
            The ticket number is missing. Ive tried creating twice, but it only says here, 'your ticket# is'
            Can you show a screenshot of that?
            Maybe you did something wrong when creating it?

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            • #7
              Originally posted by Alkaris View Post
              Can you show a screenshot of that?
              Maybe you did something wrong when creating it?
              Your case# is, ???

              Click image for larger version

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              Anyone can say something to someone and it can be usually seen as the truth.

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              • #8
                Have you looked for email?

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                • #9
                  I had, I submitted the email that's associated in my account
                  Anyone can say something to someone and it can be usually seen as the truth.

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                  • #10
                    Ok, i will try to ask team about it.

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