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Vip trial bug.

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  • Vip trial bug.

    Im currently bugged on the (S20) Blackfen Swamp server for my VIP status. I got the 30min trial from the quest and when it ran out it never fully turned off. Now im trying to use my 7day vip from recharging and get an error telling me my current vip status has not ended and to try again later. The 30min trial ended yesterday while i got the 7day pass today and unable to use due to this bug.

    My characters name on Blackfen Swamp is Zalemos.

  • #2
    Nevermind got help from a vet and got the problem fixed.

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    • #3
      Originally posted by Zalemos View Post
      Nevermind got help from a vet and got the problem fixed.
      I'm sorry I just now seen this message. I'm glad one of the vets was helpful
      ___________________________________________________
      -Any questions or concerns, please feel free to PM me directly.

      Payments issues? File a ticket

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      • #4
        hello I have problems with the VIP trial now I can not remove and I can not redeem anything in the event that tells me I have to recharge my account I could help with that.

        the name of my character is DKLN in Dragon pals (Kongregate).

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        • #5
          Originally posted by R23068218 View Post
          hello I have problems with the VIP trial now I can not remove and I can not redeem anything in the event that tells me I have to recharge my account I could help with that.

          the name of my character is DKLN in Dragon pals (Kongregate).
          I will forward this to the correct department to get you some help.
          ___________________________________________________
          -Any questions or concerns, please feel free to PM me directly.

          Payments issues? File a ticket

          Comment


          • #6
            s1 here cant activate the 7 days card alltimes says vip trial is activated but not realy

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            • #7
              Originally posted by Terwer77 View Post
              s1 here cant activate the 7 days card alltimes says vip trial is activated but not realy
              Would you please take a screenshot? What is your IGN? Try logging out and then logging back in.
              ___________________________________________________
              -Any questions or concerns, please feel free to PM me directly.

              Payments issues? File a ticket

              Comment

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