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Wedding Ring not activated, pls help

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  • Wedding Ring not activated, pls help

    Please help, i got a problem regarding the wedding system, i buy 2 pcs soulmate ring then propose to my partner, after proposal, 1 ring remain in my inventory, but she also bought the marriage pack (2 pcs soaring hearts ring), he propose to me but the system said i already have a partner, so we proceed to the wedding ceremony, after the wedding, he activated his soaring hearts, but mine still not activated.

    Mine is still not activated Click image for larger version

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    My partner activated his Click image for larger version

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    The marriage BR works Click image for larger version

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    But my ring not activated Click image for larger version

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    the 1 remaining soul mate ring in my inventory is gone, how can we solve this without wasting the other soaring ring in my partner? and how come mine is not activated? thanks and more power..

  • #2
    I'm sorry but you have two sets of rings, one proposal accepted with soul mate rings, partner bought marriage pack, activated theirs... I will pass this on to the techs. However in the future please provide your names and server number in the text when you report bugs, I'm old and it's hard to see on the pics
    Last edited by CafeAuLait; 09-19-2013, 09:59 AM.
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    • #3
      so what we can do to active my partner ring ? if we disvorce then remarried again, we lose equiped ring or not ?

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      • #4
        if you divorce, yes, you will lose the rings, so please be patient and do not divorce, as the DP team are going to look into the issue of the rings and work out how to fix the issue so you and your partner can be happily married in the game
        Dragon Pals and Shadowbound Mod and Basic tech support

        R2 Serrin, My partner and fiancee, RIP 1971-2015
        Cha bhi fios aire math an tobair gus an trÃ*igh e.

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        • #5
          Hi I'm also having this problem.

          Nightnaylo on Server 75 Winter wonderland east US

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          • #6
            you need to let us know what issue you are having so we can get it looked into
            Dragon Pals and Shadowbound Mod and Basic tech support

            R2 Serrin, My partner and fiancee, RIP 1971-2015
            Cha bhi fios aire math an tobair gus an trÃ*igh e.

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            • #7
              I'm AnAudacia from Server 97 Sea of Storms US West. I'm married to Gfurry but my marriage ring- Soul Mate isn't activated. What should I do to activate that. My BR ratings work too.Even my partner's ring isn't activated. What should I do??

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              • #8
                do you both have rings showing in the marriage section
                Dragon Pals and Shadowbound Mod and Basic tech support

                R2 Serrin, My partner and fiancee, RIP 1971-2015
                Cha bhi fios aire math an tobair gus an trÃ*igh e.

                Comment


                • #9
                  i have problem same with Nightnaylo on Server 75 Winter wonderland east US, cant activated ring soulmate
                  i hope you can through my problem
                  my name
                  nico on Server 109 Moon Temple (US West)

                  n my partner
                  ishtaran on Server 109 Moon Temple (US West)
                  Last edited by erick_reza; 03-12-2014, 03:09 PM.

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                  • #10
                    the rings should activate if the proposal was done correctly.... the proposer buys both rings, one is automatically sent to the partner as a mail item.....

                    if players have not used the marriage system correctly, the DP team will not resolve the issue and the only way for the players to resolve it is to divorce and use the marriage system correctly.
                    Dragon Pals and Shadowbound Mod and Basic tech support

                    R2 Serrin, My partner and fiancee, RIP 1971-2015
                    Cha bhi fios aire math an tobair gus an trÃ*igh e.

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                    • #11
                      i have this prob aswell

                      sundered peaks us (west)
                      Last edited by Alkaris; 12-12-2014, 02:36 AM.

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                      • #12
                        Originally posted by DragoColours View Post
                        i have this prob aswell

                        sundered peaks us (west)
                        How about giving more details?
                        Who bought the rings, who proposed?

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