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  • Creating a screenshot for DP bug reports.

    SO you have a issue, glitch, bug or are just unsure about something in the game ? well reports need your IGN ( In Game Name / character name ) and server name, this is so that we can help the player directly and when passing issues to the DP team, they have a better idea on what action they may need to do, including accessing a players account to check some issues.

    Screenshots are needed to help the forum mods and the DP team get a better idea of the issue as screenshots can tell us more about the issue in a short time than a lot of writting by the players, so a belief explanation by the player and screenshots are extremely helpful

    Some players are not sure how to create screen shots so this is a guide on how to create a good one for the staff, and we can resize some screenshots if needed so we can get details from them.....

    1) The player needs to get a screenshot of the issue they are seeing.... so a quick way to do this, is to use the PRTSCN button on the keyboard when you see the issue

    Click image for larger version

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    This will take a screen capture of the total screen and save it until you were ready to edit it into something more usable, it will not be visible as a screenshot so it will not interfere with your game play, tho each screenshot would have to be saved so you can take another one, unless you have the ability to take multiple screenshots and have them auto saved so you can edit them later...... So for this quide, I will use MS paint....

    Now I have taken the screen shot, I am going to go to MS paint.... so click on the start button > programs? and look up the top for accessories... ( my screenshoot is from windows 7 but I use a vista menu addon and the set up is similar to most computer systems )
    Click image for larger version

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    Once you have opened MS paint, then you want to paste the image into MS paint ( I am using windows 7 so I click on paste so for XP click on edit > paste )

    Click image for larger version

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    Now for the editing and coping, ( I am linking players to another site as it covers windows 7 and XP ) remember to save the image as PNG or JPEG/JPG format ( save my pics to my desktop so its faster to find them and upload them....


    UPLOADING TO THE FORUM

    Which you have written your post... look at the top of the post window for the image icon and click on it, then from computer
    Click image for larger version

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    Click image for larger version

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    Click on select image then go to the location where you saved your image and click on it and click open, ( for more than one pic, hold down the CRTL key and select all the images you want, ) then click upload and they will automatically upload to the post and appear as a Attach=config tag.....

    Click image for larger version

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    Click image for larger version

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    When you are ready... save post and they will appear as a screenshot and congradulations you have successfully captured a screenshot and uploaded them ....
    ...
    Last edited by Kitwritten; 09-24-2013, 02:57 AM.
    Dragon Pals and Shadowbound Mod and Basic tech support

    R2 Serrin, My partner and fiancee, RIP 1971-2015
    Cha bhi fios aire math an tobair gus an trÃ*igh e.

  • #2
    I can't get into the game this is what it looks like, Please Help!



    Click image for larger version

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    • #3
      try clearing your DNS cache please https://www.whatsmydns.net/flush-dns.html
      Dragon Pals and Shadowbound Mod and Basic tech support

      R2 Serrin, My partner and fiancee, RIP 1971-2015
      Cha bhi fios aire math an tobair gus an trÃ*igh e.

      Comment


      • #4
        how do u post a enlarged cropped image
        (-[>.<]-)

        Comment


        • #5
          use the resize option.... or if you have trouble, just post the screenshot and I can enlarge it
          Dragon Pals and Shadowbound Mod and Basic tech support

          R2 Serrin, My partner and fiancee, RIP 1971-2015
          Cha bhi fios aire math an tobair gus an trÃ*igh e.

          Comment


          • #6
            or you can download gyazo or lightshot? :P
            Aodhan
            S167 - Tenebrous Sea (US East)
            Level 69 - 2.8m BR


            Started Playing DragonPals since September 2013... Still not loving it.

            Comment


            • #7
              Click image for larger version

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              please help me with this
              i got good connection but how come unable to log in

              Comment


              • #8
                say the file is too big

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                • #9
                  can click anything

                  Comment


                  • #10
                    One of my friends is having a problem.. and it looks like this
                    Every time he plays... that appears. Please do help Ty so much for looking at this

                    Click image for larger version

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                    • #11
                      HI! I have problem with 7 dragons... I can't access upgrade & evolution option... when i click on it it takes too long to load and when loads it shows me some chinese characters...

                      http://prntscr.com/2jdnut

                      can u assist me?

                      Comment


                      • #12
                        HI! I have problem with 7 dragons... I can't access upgrade & evolution option... when i click on it it takes too long to load and when loads it shows me some chinese characters...

                        http://prntscr.com/2jdnut

                        can u assist me?

                        character name: SoulReaper
                        server: Blighted Path (Europe)

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                        • #13
                          Click image for larger version

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ID:	1679782 Any one can help me?

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                          • #14
                            Help No guild battle in server 78
                            Last edited by R232984470; 01-25-2014, 07:40 PM.

                            Comment


                            • #15
                              Hi there, I want to report that there's seem to be a bug with guild battle on [S75] Winter Wonderland (US East) as well. the 2 top guild was ready to fight but guild battle was shown as closed. Click image for larger version

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ID:	1680119 many says its because the server broke down during GB on Thursday. I hope this can be resolve soon. thank you

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