I can not remew my VIP subscription

[boompa321]

When I try to renew and activate my MVP subscription, a window opens asking me to confirm my current paypal payment method choice. I chose confirm. After confirmation of payment method I am only left with the option to close. When I close it says you have just cancelled the VIP application process. I thought it should take me to the payment window to pay for the subscription. Can you please help get my VIP renewed.

MY character is Pericles
Server is S221 - Ashen Waste

I originally posted this in suggestions and feedback, thinking that was the wrong forum I've posted it here. Could a Mod please help me resolve this? I would like to recharge and participate in the Mount exclusive event.

[DemonLOA]

That message saying it's cancelled pops up for some reason, but consider that the confirmation window =)

You have VIP Active on S221,

[boompa321]

thanks for responding DemonLOA
I still dont have the VIP renewal yet. I havent been able to purchase it.There has been no charge to my paypal account for it and my vip indicator shows that i dont have a vip subscription. Also note that I am a working stiff who works long hours and I have only a few hours a day to get the dailys done and without the VIP subscription I can't complete alot of what needs to be done, it's very important to my progress in this game to have this resolved as soon as possible.

[DemonLOA]

Ahh i see,

I will have to ask you to file a ticket to the billing department to have this issue looked into further,

You can file a ticket here http://support.r2games.com/