Announcement

Collapse
No announcement yet.

Cant open my char!!!

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Cant open my char!!!

    IGN liviaraluca
    Platform R2Games
    Server S8-Captive Amora


    I entered the game 4 hours ago played for about an hour, I made some dungeons in Divine Realm and some dailys, then I wanted to do Loop with Skip when I pressed Skip the loops dissapeared so I refreshed the game hoping they would re-appear. and since then, last 3 hours I could`nt login at all.
    I cleared my cache, cookies, flushed DNS tried 3 different browsers : Chrome Mozilla and Opera and I still can`t login on my server. If I try different server it works.
    What else can I try ? I even tried a proxy and it doesn`t work.Can`tLogin.jpgflushdns.jpg

    IGN liviaraluca
    Platform R2Games
    Server S8-Captive Amora







    IGN liviaraluca
    Platform R2Games
    Server S8-Captive Amora

    IGN liviaraluca
    Platform R2Games
    Server S8-Captive Amora

    If I can`t login till monday the 20th how will I be able to do the Divine Realm Hot event ? How will I get back all the shells for Angel`s party from hot events and the starfish L from Angel`s Party II ? This will be a huge step-back for me since I was planning to get Maia from the event, now I have no chance of getting it if I can`t login 2 days.Not to mention I lost any chance of getting the evolve for Warhorse.
    Last edited by MemoryLane; 03-19-2017, 12:31 PM. Reason: merged posts

  • #2
    Have you sent a ticket already? They may need permission to access your account to see what's going on
    Forum rules here : Terms of Service here : Screenshot Guide here : Video Capture Guide here (PC)

    Game Moderators and Mentors are needed. Please refer to News section for more details on how to apply
    Forum Moderators are also in short supply. Think you have what it takes?

    Comment


    • #3
      Yes, I made a ticket already , they said I need to have patience, I still can`t login, it`s allmost 24hours, I lost the reset , probably this won`t be fixed today so I will loose the canche of making that Divine Realm Hot event.

      liviaraluca
      S8-Captive Amora






      liviaraluca
      S8-Captive Amora
      R2games
      Last edited by MemoryLane; 03-19-2017, 12:30 PM. Reason: merged posts

      Comment


      • #4
        Hi, the spam filter thinks you are spam, since you are posting the same thing multiple times in a row, and has begun to hide your posts. Further screenshots are clearly not needed, especially since you've been told this issue has to wait for the devs to be in on Monday. Monday is in less than 12 hours, so hopefully they fix the issue for all affected users quickly, when they get in.
        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Didn't get an email reply to your ticket? Try here: http://support.r2games.com/support/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

        Comment


        • #5
          I was not told not in mail nor here that I have to wait till monday for this to be fixed, just to be patient , that`s why I am posting these ss.
          If this isn`t fixed till reset I can`t make that Divine Realm Event wich requeres 2 lvls in DR on 19th of March - will you fix this as well on Monday wich is the 20th ?
          Not to mention all the starfish L and rare shells I lost for Angel`s party not beeing able to login for more that 30 hours


          liviaraluca
          S8-Captive Amora
          R2games

          Comment


          • #6
            You were told by a moderator in your gta thread that they have several people affected by this, and that the issue has to wait until Monday, because that's when the devs are in the office.

            If you missed out on rewards, you would need to send a request for compensation in a ticket. Do be as specific as possible, with full items names.
            Rules of the Forum are found here.

            R2Games Ticket System for browser games: www.r2games.com/support
            Didn't get an email reply to your ticket? Try here: http://support.r2games.com/support/support
            Mobile game Ticket System is accessed through the in-app support link.

            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

            Comment


            • #7
              I have the same problem on the server And I already sent the ticket I hope to solve

              [S111] Kingdom of Gigants
              Pj: NiNa

              Comment


              • #8
                Cant open my char!!!

                all the same after start skip loops cant open game!!! and if till quiz i cant open - i will lost rewards for 700 devo!!! and its not my fault!! i can open other char on other server even on my server too... but cant open my char!!!
                and also im a Comander from my server on Divine War... and now i cant select faction... all players from my server can miss this Divine War becouse this problem! Fix it hurry plese!!!
                Clip2net_170320095259.png

                s220/ua71
                IGN Morana

                Comment


                • #9
                  Same for me....started about 2 hours ago and it's stuck in loading
                  S295 Whispering Woods
                  IGN Whisper
                  Platform R2


                  login1.jpg

                  Comment


                  • #10
                    problema solucionado muchas gracias

                    atte: NiNa
                    [S111] Kingdom of Gigants

                    Comment


                    • #11
                      Problem with entering game was solved, now I am waiting for a solution on Divine Realm Hot Events Quest wich requieres making 2 lvls on the 19th , day I couldn`t login ingame.


                      Thank you
                      liviaraluca
                      S8-Captive Amora

                      Comment


                      • #12
                        Not resolved for me...I could get in this afternoon but after a refresh I'm locked out again

                        S295 Whispering Woods
                        IGN Whisper
                        R2 platform

                        Comment

                        Working...
                        X