2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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erase guild

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  • erase guild

    i was guild leader in server S159 ivory crown, a few days i was out of login but that not reason to erase my guild ,Asgard,....

  • #2
    Good morning. Your IGN/character name, please? I would suggest you to submit a ticket, here:, give ALL requested data (IGN/character name, server name and number), provide a detailed description of the problem you're facing and also attach screenshots of the guild you were in and of the position you had there, also mention the exact name of the guild, names of some other players who were members of the guild (if you have those screenshots taken, maybe from a previous time; you can also try to get a screenshot from a member of the guild). Thank you.
    Last edited by Sidhe; 01-22-2018, 11:58 PM.
    REQUIRED INFO: Please don't forget to provide your in-game name/IGN, server name and number and also screen shots for the issues & problems experienced.