2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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no loading to get on game

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  • no loading to get on game

    hi i had issue with game all day show me lost conection all day and for 30 min i can't play this is what show me
    not loading just stay at 99%

  • #2
    Hello. From the SS you posted I can see the server but not your IGN, could you post your IGN/character name too? Tell me also if you tried the "trick" with clean/clear cache and history, reboot, flush dns, refresh, switch browsers, etc. They're not magic spells but sometimes they work . Waiting for your data to be posted, thank you.

    EDIT: Server checked, it is loading just fine, so please, try also the initial checking/verification steps I have suggested . Thank you. Click image for larger version

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    Last edited by Sidhe; 02-04-2018, 02:26 PM.
    REQUIRED INFO: Please don't forget to provide your in-game name/IGN, server name and number and also screen shots for the issues & problems experienced.