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black screen using Client and/or browser

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  • black screen using Client and/or browser

    Hi devs,

    Since an hour I can't log on, just get a black screen, what's up???????

    pls let me know
    IGN: BB76
    Server: Raven's Gaol (S114)
    platform: R2

  • #2
    Hello justbart. Can you try to check on your side? Maybe use the initial check steps with clean/clear cache and history, flush DNS, clear cache in flash, reroute, reboot device, switch among browsers, etc., and eventually quit playing on client because lately this is not assured or provided any assistance? This is what your server returned some minutes ago when we tried to login:
    Click image for larger version

Name:	S114.png
Views:	1
Size:	519.5 KB
ID:	1956910 , it has loaded just fine (tried from Opera, Edge, Firefox, IE, Chrome). Please let me know if it behaves the same after you do all these and also post a screenshot of the message or of the error you get when you try. Thank you.
    REQUIRED INFO: Don't forget to provide your in-game name/IGN, server name and number and also screenshots for the issues & problems experienced. Recharge issues will require your transaction ID.
    Screenshots provided should be uncropped and time-stamped.

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