Login issues - kongregates5 server

[trinalplace]

Hello,

Its last day of SS tycoon and I can't login to my toon.

IGN: ALOHA
Server: KongregateS5
Platform: R2Games


I tried and tried to login and nothing - I also have another Guildie who reported the same issue.

IGN: IceClip
Server: KongregateS5
Platorm; R2Games

He couldn't login as well.

I have filmed the issue and provided a link.


REQUESTING SERVER COMP PLEASE




https://screencast-o-matic.com/watch/cFX21Krfez

[Sidhe]

Good morning. Issue will be reported for you. As for compensation, that is entirely at the devs decision to be issued or not. thank you.

[trinalplace]

Hi Sidhe tyvm for reporting

[Sidhe]

Hi. I hope to be solved as soon as possible. It is being checked and tried to be fixed.

UPDATE: All servers fixed and working now. Please clear cache and refresh before you try entering. An update coming from you that everything is working as supposed to would be highly appreciated. Compensation, according to ops, will be issued tomorrow. Thank you.

[trinalplace]

Hi Sidhe,

Yea, they finally got it fixed. We couldn't get into server for about 9 hours.

But thanks again for following up.

[Sidhe]

Good morning. It has been fixed since I have posted the update trinal, Thanks for coming with the update, though.