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  • bug in bonding system

    helloo i hawe several days i cant see bond for angels and fairy system i hawe unlocked new angel but i cant iluminate ps i cant post ss cuz i dont hawe program for that



    djpux
    ub43

  • #2
    Hello. Can you please provide screenshots to document the issue (from bonds, the angel you cannot illuminate, what's missing in there, etc)? They are mandatory. Please also do not edit or crop the taken ss so that there are visible the server, your IGN, server time and timestamp. You can use Lightshot, for example, to take them, it is a really tiny and very easy to use tool, free to download. Thank you.
    I would also suggest you to follow this link: https://www.r2games.com/support/?ac=...&ticket_type=7 , and submit a ticket to support. Follow the steps and provide all needed data and details, attach screenshots as requested.
    Last edited by Sidhe; 11-28-2018, 10:55 AM.
    REQUIRED INFO: Don't forget to provide your in-game name/IGN, server name and number and also screenshots for the issues & problems experienced. Recharge issues will require your transaction ID.
    Screenshots provided should be uncropped and time-stamped.

    REMINDER:
    LoA is seeking mentors. Apply here:
    https://r2rita.com/Applications/Apply.aspx

    Comment


    • #3
      here SS so u can see what is broken and i hawe send ticket
      Attached Files

      Comment


      • #4
        Good morning. Thank for coming with requested details. Issue forwarded, screenshots as well.

        EDIT: Please, check your forum PM. Thank you.
        Last edited by Sidhe; 11-30-2018, 01:52 AM.
        REQUIRED INFO: Don't forget to provide your in-game name/IGN, server name and number and also screenshots for the issues & problems experienced. Recharge issues will require your transaction ID.
        Screenshots provided should be uncropped and time-stamped.

        REMINDER:
        LoA is seeking mentors. Apply here:
        https://r2rita.com/Applications/Apply.aspx

        Comment


        • #5
          hi again i hawe try all what u say i hawe use chrome and firefox broswer and same problem for me and for main acc and i hawe reinstal client same problem if u need ss from broswer ill be glad to post it here so u can see is not active like dev say is working

          for 2 acc

          djpux

          kosingas

          ub43-s91

          r2client


          Comment


          • #6
            Good morning. Yes they need new screenshots, uncropped and unedited, with char IGN and server visible, to document the issue. They have checked and those bonds are there. As I have already suggested to you, please submit a ticket to support as well, using this link here: https://www.r2games.com/support/?ac=...&ticket_type=7 . Also, please try to reinstall client or try playing trough a browser instead. If the issue is persisting, please come with new ss, from a browser as well, so that they can recheck. Thank you.
            REQUIRED INFO: Don't forget to provide your in-game name/IGN, server name and number and also screenshots for the issues & problems experienced. Recharge issues will require your transaction ID.
            Screenshots provided should be uncropped and time-stamped.

            REMINDER:
            LoA is seeking mentors. Apply here:
            https://r2rita.com/Applications/Apply.aspx

            Comment


            • #7
              same for chrome and r2 client for both acc

              djpux

              and

              kosingas

              ub43-s91

              fireblade bridge
              Attached Files

              Comment


              • #8
                Hello. I will forward the new ss you provided. Will come back with an update the moment they will give it.
                REQUIRED INFO: Don't forget to provide your in-game name/IGN, server name and number and also screenshots for the issues & problems experienced. Recharge issues will require your transaction ID.
                Screenshots provided should be uncropped and time-stamped.

                REMINDER:
                LoA is seeking mentors. Apply here:
                https://r2rita.com/Applications/Apply.aspx

                Comment

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