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Ticket System Issues

Dear Players, we are experiencing technical difficulties with the ticket system, tickets may take longer to respond. Thanks for your patience.
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Missing Amulets

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  • #16
    Good morning Sixpence. Your amulets missing problem was never ignored or forgotten, it was pushed constantly almost every single day. The last reply from support team was that they should be sent to you next week. So, I have to ask you to still be patient until Monday and check your in-game mail then. If the items won't be there, we will act accordingly after. Thank you.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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    • #17
      Thank you Sidhe for all the trouble you have been to. Amulets received in-game mail just now

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      • #18
        Good morning! I am really very happy this got finally resolved . Thank you for coming with the confirmation of this happened. Enjoy time playing there!
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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        • #19
          Good morning, thread open, please post the new requested elements so that I can report them again.
          REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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          • #20
            Thank you Sidhe - Have re-received the amulets so all is good.

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            • #21
              Glad to hear that. Happy playing and enjoy game and your summer time. Friendly yours, Sidhe.
              REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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