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Ticket System Issues

Dear Players, the ticket system issue is now fixed. If your ticket is still not replied, please submit a new ticket. Thank you for your patience.
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  • R249946405
    replied
    Originally posted by EdgeLOA View Post
    I manually went to server checked the character, you gave me wrong info. You character name was KissOfHell not KissofHell . You need to provide correct information so i can help you.....
    Anyways i'll ask the tech team to log into your acc and check it.
    Yeah,sorry now i see the error,i wrote down ign with a mistake.sorry for this.so when will fix this?

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  • Phatsas
    replied
    Probably the date that someone joins a server counts, not when you finish the tutorial and choose between warrior/archer/mage

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  • EdgeLOA
    replied
    I manually went to server checked the character, you gave me wrong info. You character name was KissOfHell not KissofHell . You need to provide correct information so i can help you.....
    Anyways i'll ask the tech team to log into your acc and check it.
    Last edited by EdgeLOA; 06-11-2014, 09:36 AM.

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  • EdgeLOA
    replied
    Originally posted by R249946405 View Post
    lost 2 days of rewards,2 days it took to try to fix my problem,and now you say its not a problem,it just expired.i have a HUNTER lvl 36 ign KissOfHell,and play 3 days,and u say i play for a month.with a char who have less than a week from release.intresting.when i pay money for this game im good,but when i have a problem im stupid.intresting....
    First you don't explain things properly , I had the GM's check the system for your character info you provided and it showed you created it on 21st may now since you claim you just started i wanted you to reconfirm your IGN and server. You just had to provide me that so i can help you i didnt ask for this summary.
    Last edited by EdgeLOA; 06-13-2014, 02:13 AM.

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  • R249946405
    replied
    lost 2 days of rewards,2 days it took to try to fix my problem,and now you say its not a problem,it just expired.i have a HUNTER lvl 36 ign KissOfHell,and play 3 days,and u say i play for a month.with a char who have less than a week from release.intresting.when i pay money for this game im good,but when i have a problem im stupid.intresting....

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  • R249946405
    replied
    how the hell a hunter char could have 1 month,this type o class have 4 days from release

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  • R249946405
    replied
    Originally posted by EdgeLOA View Post
    Unless this is wrong, thats what the system shows us, you are lvl 36.
    KissofHell
    S139 Haunted Junction
    that why i post here its a bugg.im a hunter lvl 36,start 3 days ago

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  • EdgeLOA
    replied
    Originally posted by R249946405 View Post
    )))) youre so funny.its a hunter,how the hell could have 1 month))
    Unless this is wrong, thats what the system shows us,you are lvl 36.
    KissofHell
    S139 Haunted Junction
    Just confirm if this is the correct details i'll recheck
    Last edited by EdgeLOA; 06-11-2014, 09:24 AM.

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  • R249946405
    replied
    )))) youre so funny.its a hunter,how the hell could have 1 month))

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  • EdgeLOA
    replied
    Sorry to inform you but that character is more than a month old. You may have started leveling since yesterday but new player pack ends 20 days after you create your character.

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  • R249946405
    replied
    KissofHell
    S139 Haunted Junction

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  • EdgeLOA
    replied
    Whats your IGN and Server?

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  • R249946405
    replied
    i already lost some rewards.do something fast

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  • R249946405
    replied
    yes,thats i asking

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  • EdgeLOA
    replied
    Are you asking about new player rewards or something else?

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