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  • Payment Provider Update

    R2 Games is currently overhauling its payment services, and as such is making several changes.

    1) PlaySpan is being phased out and players will no longer will be able to pay via PlaySpan. If you used PlaySpan before to pay via Credit Card please try PayPal, Skrill, or Xsolla. If you used PlaySpan to pay via a third party payment channel try Xsolla or Skrill, as they also have a large number of third party payment channels to choose from.

    2) We are currently moving towards a new payment interface that we believe offers a better payment experience. This new payment interface is scheduled to be put up sometime between 6/15/2015 and 6/17/2015.

    We realize that change can be a pain in the butt. Thank you in advance for your patience, understanding, and cooperation.

  • #2
    Wow 12euro fee on paying with paysafecard....... Total €34.60 for 2k dias.. idiots!
    bring playspan back or i wont recharge any longer -.-

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    • #3
      and for k dias is 71 euro ))

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      • #4
        Originally posted by NickstarNL View Post
        Wow 12euro fee on paying with paysafecard....... Total €34.60 for 2k dias.. idiots!
        bring playspan back or i wont recharge any longer -.-
        +1 and then some. This is downright skinning. Shame on you.

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        • #5
          Skrill is Xsolla , sorry but do your homework. Xsolla bought them out in 2011 so your just improvising and trying to keep your contract with a
          company that does not work.
          Bring back "UltimatePay" they at least did not commit fraud to accounts nor did they try and force you to use your Real Bank account instead
          of Pre paid cards. Xsolla gives you a quota on pre paids of 2 purchases for a month little stupid if you ask me since this is a pay to play game
          if you want to stay in the top listing on a server.
          Oh and for the not allowing purchases when certain events are happening "IS" BAIT AND SWITCH tactics so be informed events where orders
          are made Photos taken, Laws are being broken.

          Todays event Buy gold get gold on Dragon Pals= Xsolla refusal to allow purchase with new cards = Bait and Switch.
          FIX THE PROBLEM or refund all money that has been spent on account according to R2 policy.

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          • #6
            Go figure during an event that is worth recharging, the system is down so lose of many items that are needed to compete in this game.
            Think gift packs are going out to cover this screw, Hell NO it turns into pay triple the price another time.

            Energy of Turmoils, sun stones, primordial magic crystals, Heart cards, luna stones, and faith stones. For recharge and spending event.
            Tried 3 different browsers, clearing cache hell even went as far as restarting computer still error: 2001

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            • #7
              is paypal a bad option also?
              to file a ticket

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