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My friend cant log in her account

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  • My friend cant log in her account

    Hello there. My friend has problems in logging in her acc. her in game name is 3mpty from s24. when we tried to log her in using nickname, but it says "your account has been bound, please log in using your email". But when we tried logging her using her mail, it says "email doesnt exist or it hasnt been activated yet". please help us.. Her account is a VIP5 so its really a waste.



    thanks and Happy new year

  • #2
    your friend needs to be sure that they are using the correct account with the correct email
    Dragon Pals and Shadowbound Mod and Basic tech support

    R2 Serrin, My partner and fiancee, RIP 1971-2015
    Cha bhi fios aire math an tobair gus an trÃ*igh e.

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    • #3
      Yes..we used the same email and nickname...we've been playing since the start of s24, so we cannot possibly forget it

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      • #4
        Your friend also has a topic currently open and addressed. Please refrain from posting doubles as it doubles the Mods work on the same issue.

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        • #5
          Cielecious... for starters... account sharing is against the rules. Your friend has a ticket and needs to use it, not post in forums, use the ticket system
          File a ticket
          for payment issues
          For issues with DragonPals send email to:

          R2 Game Rules click
          Interested in becoming a forum mod, click

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