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  • Bug Report Mega-Thread: Shadowbound

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    In this thread, we will collect information for any bug or game issue in Shadowbound. Please read this post in its entirety and check if your issue has already been reported before posting. Our goal is to facilitate bug reports effectively and understanding how to use this thread will help expedite issue reports.

    The purpose of this thread

    The purpose of this thread is to provide one place for reported and confirmed bugs as well as supporting information. This thread will include one example of each bug or glitch, along with documentation, a clear description, and other various supporting information. This will enable all of our players to know that a bug has been reported and acknowledged.

    Players are asked to open a supporting thread (or link an existing one if it exists) to give players a place to expand on the original report and provide additional information. If someone has submitted your issue successfully, please visit the accompanying link and post your information there.

    How to submit an issue on this thread

    When reporting a bug, there are a few pieces of information that are completely necessary. Also, please report only one bug per post. If you need to report more than one bug, report each bug in a separate post. *Please note* Your request will be deleted if it does not include ALL of the following information:

    -A screenshot clearly displaying the issue: The nature of most bugs require a screenshot or video. We realize that getting a screenshot or video after the fact is impossible, so we want to get all of our players in the habit to hit that “screen capture” button if they notice something out of the ordinary. If you require a tutorial on an easy-to-use Screenshot program, you can visit our guide here: r2gam.es/1wkyT48 You can find a tutorial on a video capture program here: r2gam.es/1KlOF3d

    -Character information: We need to check your character data, and this should be included with your preliminary report. Please include your character name, server, server timezone, and platform (Kabam, R2, Kongregate, Armor, etc).

    -A clear description of the problem: What server date and time did this happen? What game function is this in? What steps do we need to take to reproduce this bug? Did you notice anything else out of the ordinary? (These are just some of the questions that help paint a full picture of a bug report.

    -A link to a supporting thread for this issue: whether you need to create a thread or someone already has, we want to give players (and us!) a place to talk about bugs more at length and provide additional evidence to support a report. If a thread about this issue exists, please include it. If not, we either encourage you to make a separate thread for this purpose or have our Moderators add the link after your submission has been posted.

    Some things to remember

    This is a place for bug reporting and collection, so please only include necessary information in your report. Please refrain from expressing your frustrations, requesting updates, slander, or anything not specific to reporting a bug. We want to do our best at fixing all issues, and this means handling issues of high priority first. We always prioritize game-breaking issues as first to fix, and then lower priorities as the problem becomes less severe; fixes of low priority issues will be slower than an issue that “breaks the game”.

    We can rarely provide a timeline for a fix or compensation. We always want to fix issues sooner rather than later, but timelines may come down to “we’re working on it”. We need to confirm and identify a bug, suggest a potential fix, and then wait for a fix to be implemented. We will not give timelines for fixes or compensation until a fix has been made or compensation has been decided, and will be announced through official game channels.

    Any updates from R2 staff, Mentors/Vets, GMs, or Moderators will be done so on the supporting thread and may be sporadic. Please be patient with all GMs or Moderators as we are typically dealing with multiple issues simultaneously. We pass on information from other parties to our players, so everything we know, you know. If you don’t get an update after a few days, poke one of us for an update!

  • #2
    Current Issues

    Below is a list of the current, confirmed issues. If you are experiencing one of the problems below, please click the corresponding link to add your information.
    Falcor + Clairvoyance issue - Clairvoyance doesn't appear to work with Falcor
    False Death Bug - On higher HP threshold characters it doesn't seem to be handling the % HP revived with ratio correctly

    Resolved Issues

    Badges losing refine stats: resolved 8/28/15

    Leaderboard only showing exp: resolved 9/11/15
    Last edited by StarrySky; 12-01-2015, 05:51 AM.

    Comment


    • #3
      Bug or just funny as hell? a 90 year crop?

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      TigerKnight
      S74 Londorwin.
      Last edited by DanFB; 06-25-2015, 01:58 PM.

      Comment


      • #4
        Originally posted by DanFB View Post
        Bug or just funny as hell? a 90 year crop? I would send a screen shot but I am not being allowed to upload a file 333.8kb? Ok, New bug, I cannot upload pics to Forum, so what good is it?

        TigerKnight
        S74 Londorwin.
        I think you must have saved it as a PNG file...which this forum does not like...therefore it isn't a bug. Try just cropping the farm plots out of the picture saving the picture as JPG then attaching it to the post.
        Shadowbound
        [S19] Bahold Castle - Solaria Luna - Warrior - Lv75
        [S75] Secret Sanctum - Hunter - Lv38
        League of Angels
        [s147/ua25] Thane of Winter Sorceror - Lv79
        ___________
        Eternal Saga - Ranger - Retired
        Lunaria Story - Elementalist - Pretty much retired

        That being said character names in games I play is Solariai

        Comment


        • #5
          ok ty will do that. Changed file is 100ish KB still not allowing it
          Last edited by DanFB; 06-25-2015, 01:03 PM.

          Comment


          • #6
            For that issue (the 792 day timer, etc), did you try to clear cache and cookies (not the food kind) of browser?
            Shadowbound Mod StarrySky


            Comment


            • #7
              Originally posted by StarrySky View Post
              For that issue (the 792 day timer, etc), did you try to clear cache and cookies (not the food kind) of browser?



              I cleared Cache, will not clear cookies, too many issues with lost data on other games. Will try a diff browser.

              Comment


              • #8
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                • #9
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ID:	1714668 its says that collect but i cant get it i recarge last few days how can iget this reward is this bug or tell me about this? ovaltine server93

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                  • #10
                    I need to report a Functionality bug. I had reported it before, while the old mods were on the job, but Kit didn't want to see it as a bug, no matter how many times I tried to explain it.. he just didn't want to listen. I will report it again, hoping that you (the new mods) will see the bug the way I see it.

                    So.. the bug can be explained with 1 sentence: "Healer's blessing isn't working"
                    http://forum.r2games.com/showthread....r%27s+Blessing
                    The thread contains the screenshots and the explanations, but I can explain the screenshots here too, I guess:
                    The 1-st 3 screenshots are with 10% on healer's blessing, healer heals 52290 HP, no matter the location (front or anywhere else)
                    The 2-nd 3 screenshots are with 12,5% on healer's blessing, however the healed amount is still the same and the location still doesn't matter.

                    Kit started arguing about my maths in my last sentence (he claimed that 1,15+0,1=1,25, and didn't wanna accept that 1,15*1,1=1,265), ignoring the bug report whatsoever.

                    Later on he made me think that healer's blessing hasn't been implented to the game yet. However, even if that's the case, please tell the devs to add it already. Players are wasting precious gold on Healer's Blessing and they aren't getting anything from it.
                    Last edited by WereElf; 07-11-2015, 12:41 PM.
                    S1 (Armorgames) - AndrAla

                    People have no idea what can they do with Excel and some knowledge how to use it (as well as some imagination and some logical thinking)

                    Comment


                    • #11
                      Originally posted by WereElf View Post
                      I need to report a Functionality bug. I had reported it before, while the old mods were on the job, but Kit didn't want to see it as a bug, no matter how many times I tried to explain it.. he just didn't want to listen. I will report it again, hoping that you (the new mods) will see the bug the way I see it.

                      So.. the bug can be explained with 1 sentence: "Healer's blessing isn't working"
                      http://forum.r2games.com/showthread....r%27s+Blessing
                      The thread contains the screenshots and the explanations, but I can explain the screenshots here too, I guess:
                      The 1-st 3 screenshots are with 10% on healer's blessing, healer heals 52290 HP, no matter the location (front or anywhere else)
                      The 2-nd 3 screenshots are with 12,5% on healer's blessing, however the healed amount is still the same and the location still doesn't matter.

                      Kit started arguing about my maths in my last sentence (he claimed that 1,15+0,1=1,25, and didn't wanna accept that 1,15*1,1=1,265), ignoring the bug report whatsoever.

                      Later on he made me think that healer's blessing hasn't been implented to the game yet. However, even if that's the case, please tell the devs to add it already. Players are wasting precious gold on Healer's Blessing and they aren't getting anything from it.
                      My formation bonuses.
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                      Healing test in MM since I don't have any healer mercs.
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                      131309 * 1.175 = 154288

                      Works fine for me.

                      Comment


                      • #12
                        Originally posted by Hisouten View Post
                        My formation bonuses.
                        [ATTACH=CONFIG]143412[/ATTACH]

                        Healing test in MM since I don't have any healer mercs.
                        [ATTACH=CONFIG]143413[/ATTACH]

                        131309 * 1.175 = 154288

                        Works fine for me.
                        I tested it again today.. still doesn't work for me, but I guess it's a personal bug, not global as I thought it was..
                        Last edited by WereElf; 07-12-2015, 03:44 AM.
                        S1 (Armorgames) - AndrAla

                        People have no idea what can they do with Excel and some knowledge how to use it (as well as some imagination and some logical thinking)

                        Comment


                        • #13
                          Farm Bug

                          Cleared cache and cookies and still have same issueClick image for larger version

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                          Server : S22 Draketemple
                          Character : Katyaraven
                          Class : Hunter
                          Guild : Angels

                          ....... Don't meddle in the affairs of dragons, cuz, like, you're crunchy and taste good with ketchup

                          Comment


                          • #14
                            related to farm...

                            got 2 crops (lv1 beast soul seed) that needs 793357 hrs to harvest..

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                            newuser, armorgames, s1
                            BORED...

                            Comment


                            • #15
                              How do I fix this, so I can exit out of this merc window?

                              so far I have tried zooming, but all does is shorten and lengthen the windowClick image for larger version

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