I have sent numerous tickets to R2 Games and I have received no replies even though it says on screen they will get back to you in about 3 days - it has now been almost 3 weeks.
At first I was understanding it could take a few days but then once a week went past I got annoyed and then angry ….. now all I want is some answers as to why no one has gotten back to me.
I was playing on Facebook Gameroom as that is where I found the game. I have been unable to log on to Server 144 for almost 3 weeks now as each time I do it keeps asking me to make a new account - I have even deleted Gameroom and reinstalled it without any luck. I know my account is still there as I made an account via R2 Games and saw it still there.
Like I said I was fine with it taking a few days to get back to me but 3 weeks is beyond a joke. At first I did not want any compensation of any sort, then after a week I wanted compensation for the money I spent and now I do not want any compensation as I have fallen way behind ….. all I want (deserve) is an explanation.
I was enjoying Shadowbound and my Alliance made it even better but this experience has sored me for R2 Games and I was wondering if anyone else has had a similar problem with support and if so what was the outcome if any.
At first I was understanding it could take a few days but then once a week went past I got annoyed and then angry ….. now all I want is some answers as to why no one has gotten back to me.
I was playing on Facebook Gameroom as that is where I found the game. I have been unable to log on to Server 144 for almost 3 weeks now as each time I do it keeps asking me to make a new account - I have even deleted Gameroom and reinstalled it without any luck. I know my account is still there as I made an account via R2 Games and saw it still there.
Like I said I was fine with it taking a few days to get back to me but 3 weeks is beyond a joke. At first I did not want any compensation of any sort, then after a week I wanted compensation for the money I spent and now I do not want any compensation as I have fallen way behind ….. all I want (deserve) is an explanation.
I was enjoying Shadowbound and my Alliance made it even better but this experience has sored me for R2 Games and I was wondering if anyone else has had a similar problem with support and if so what was the outcome if any.
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