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Cant receive rewards????

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  • Shawndeky
    started a topic Cant receive rewards????

    Cant receive rewards????

    On the first recharge rebate will not let me collect
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    as you can see we have the Qualified players

    Also on the Fortune Rebate
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    Here is my server and IGN as you can see I am a VIP 5 so I should be able to receive these
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    Please let me know something I have been playing R2Games for along time now and I like to spend money on these games but also like to get what I am paying for too

  • Kitwritten
    replied
    thank you for the screenshots and the issue reports.

    Leave a comment:


  • Shawndeky
    replied
    Wow really I found and reported an issue and now I see that they changed the amounts required to receive the prizes and not even a compensation for their mistake. I showed screenshots for both issues and I don't even get a thanks for it. Plus 1 of the events ended before they even fixed it.....

    Leave a comment:


  • Shawndeky
    replied
    sounds good its Tus. now I am very familure with R2Games and I know they will make up for it

    Leave a comment:


  • Kitwritten
    replied
    A server wide check was done by me over the weekend after your account was checked, we confirmed a issue with S9-12 existed and it was logged and forwarded to the devs to check on monday.

    Leave a comment:


  • Shawndeky
    replied
    Well its been a few days now was told In-Game that it was an issue that had to be fixed by higher ups after they logged onto my account cause it was a server wide issue. Since then I have not heard a word and its going onto day 3 since. Now the links are gone for it. What is going on ????

    Now they have open a few more servers and the one I am on is not even working fully

    Leave a comment:


  • Shawndeky
    replied
    Click image for larger version

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    Click image for larger version

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    Just to show you both and I have asked on server 9 and it is this way for everyone on it my in game name is Smokey

    Leave a comment:


  • Shawndeky
    replied
    Server 9 IGN Smokey and tyvm

    Leave a comment:


  • Kitwritten
    replied
    I can have it checked but I need the server and character name in order to have it checked

    Leave a comment:


  • Shawndeky
    replied
    Did that and even downloaded another browser and still not working

    Leave a comment:


  • Kitwritten
    replied
    if that happens, try refreshing and clearing the cache

    Leave a comment:

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