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2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
For more information, visit http://forum.r2games.com/forum/reali...ervice-support
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code redemtion

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  • code redemtion

    i cant claime my gift, it says code is invalid or has already been used, but i havent use it yet. so why cant i collect it. same with the gift packs here

  • #2
    Think the gift packs have died. There's been hundreds of in game chat about this and everyone has Exactly the same problem. Plus there is no Support for Thundercall anymore too.

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    • #3
      oh but why is there no support anymore? its a great game and has many player

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      • #4
        Please Correct me on that one......We have Support and everyone fixes things behind the scenes as you might not receive a reply.

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        • #5
          yes i know that, a lot of people are working behind the scenes and i respect everyone for that. its not easy to manage a game and very hard to fix some things, i didnt mean to sound rude or anything

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          • #6
            Originally posted by Nesa View Post
            yes i know that, a lot of people are working behind the scenes and i respect everyone for that. its not easy to manage a game and very hard to fix some things, i didnt mean to sound rude or anything
            Your refreshingly Nice Actually, so thank you for understanding.

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            • #7
              thanks ^_^ np, i think everyone should try to understand others, that makes things better and easier. cuz every single person is different and does his/her best, no matter what it is

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              • #8
                Originally posted by Nesa View Post
                thanks ^_^ np, i think everyone should try to understand others, that makes things better and easier. cuz every single person is different and does his/her best, no matter what it is
                Wish all the older players have your positive outlook in this game. Thank you.

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