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2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Wonderhill has moved to GameRocks

Wonderhill/Kabam players returning to the game, or who did not complete the GameRocks migration process during the month of December, please follow the easy instructions in this thread to be reconnected with your character: http://forum.r2games.com/forum/brows...r-announcement
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Bug Report Mega-Thread: Wartune

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    Discreption:
    The game stops loading at this point every time i load the game and i can't open it starting today after maintenance.
    Character info:
    Rumi, wartune server S727
    Bug class:
    not known
    Attached Files

    Comment


    • Hero's Trail is bugged. (again) can't move says wait for cd and there is no cd
      just started working , a bit late tho working
      Attached Files
      Last edited by Turbain; 12-21-2017, 07:46 PM.
      Laugh at those who are profoundly ignorant of things around them that are different . Makes you the better person, cause your always walking around with a smile that seems like you just got laid. And that is always better .

      Comment


      • Where are the eud gifts or sylph gifts in cloud city at?? On 746 and still have not seen them yet??

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        • [S402] Scarlet Ruins /name:SacredTegra/ Event: 01\05 Beri 1 i have 294 torch and i can't collect Adv. Henna who need 200 torch.
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          • There is a max amount you can exchange, I think the most you can exchange is 4. If you have exchanged 4 times you can not exchange for more.

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            When posting about bugs please include your IGN, platform and server.

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            • Not sure if anyone else experienced this issue. Just ran some guildies in Tara , neither one had used attempt including me. We enter when the icons started to go bonkers, Tara loaded 2 x as if all refreshed at the same time, we lost all our rewards for the attempt.
              I don't care about the lost rewards tho the 2 I was running are lower br s 1 non kh who are still in need of the rewards that are given in these weekly runs.
              Laugh at those who are profoundly ignorant of things around them that are different . Makes you the better person, cause your always walking around with a smile that seems like you just got laid. And that is always better .

              Comment


              • Here is a bug that will not get me reimbursed since I even sent a ticket into r2 and provided screenshot. They are all saying I didn't and sent me a screenshot of what they have yet it's only a screenshot of 1 mpd run. I ran 2 lvl 50 nightmare mpds and only got lvl 50 legendary stones 1 of the runs. Here is the screenshot of where I did NOT get them:

                Charachter info: S749 Rosalie
                Description: Did not get lvl 50 legendary stone on my 2nd mpd run of lvl 50 nightmare
                Link: Not sure how to post that link considering there is no way to pull up what happened 3 days ago for that exact time and date on my side.

                Comment


                • Not sure if anyone else is experiencing this issue or maybe all are and just kind of pulling their hair out silently... The lag in arena or in any battle ( pvp areas) is so bad you can't do anything.
                  skills are not firing takes 3 hits from the other side for 1 to fire, in sylph mode by the time you get off 1 skill your back to hero mode (( lucky if u get to use 1 skill) .To get even the amount for devo is a pain in the behind .
                  IW you sit there and hope you have others come and sit with you in order for you to keep the area you are occupying .. Its crazy man.
                  And no its not my omen lap top that needs adjusting . Everyone I run with is having the same issue
                  Laugh at those who are profoundly ignorant of things around them that are different . Makes you the better person, cause your always walking around with a smile that seems like you just got laid. And that is always better .

                  Comment


                  • Yep, having the same problem. In Hero-mode it happens that i select a skill (the skill-icon is over my head) but the skill isn't used. Instead the normal skill triggers. I also recognize the problem with the sylph-skills becase in the worst case i can use 2 or 3 skills and then the awakeningpoints are gone.

                    During Spire (nightmare) in many cases i can't even use skills because when a boss dies and the next comes into the screen i have to select the skill again. That skill isn't going to be used, it is the normal skill wich is being used. So annoying and frustrating. This also happens when attacking rift-lords.

                    This is both on S645 as on S100.

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