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WARNING: Symbiosis stones just disappeared

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  • WARNING: Symbiosis stones just disappeared

    Hi folks,

    Today i exchanged about 71 stones from the Burning Torch as i had 710+
    So i went to symbiosis window, look at my current level, was at 20/800 to proceed to next level.
    So 71 stones should be pretty much enough.
    It says i had about 131 stones if i recall correctly.
    So i went to my inventory screen to check out my PATK just to make sure it will increase after symbiosis.
    So i went back to my symbiosis window, click and saw 0 symbiosis stones????? seriously?
    100 over symbiosis stones just disappear in a blink of a mouse click.
    I have submitted a ticket. Please return my symbiosis stones.
    Dont ask me post a picture of before and after the stones lost, coz this happens so sudden.
    You may check your server log where did my stones gone (i hope your server have log)

    Armorgames S1
    ID: Fakka
    Submitted ticket already.
    Thanks!

  • #2
    You don't need to leave the Symbiosis screen to see your stats. Click the Stats button at the bottom left corner and it will flip out a panel with your stats, where you can watch them increase.

    You don't need a screenshot for missing items. There is an item log, they just need the date and time frame you lost the item.

    We'll give your ticket the normal 3 days, if you need any assistance after that, let us know.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      ok so no lords trial,eudie signet or magic inn today none of them refreshed ty peeps prob wont be fixed

      Comment


      • #4
        Originally posted by kevinbargate View Post
        ok so no lords trial,eudie signet or magic inn today none of them refreshed ty peeps prob wont be fixed
        Nothing at all to do with symbiosis stones. Please go here: http://forum.r2games.com/forum/brows...rts-support-aa click Create Topic, and be sure to include your server and character name so that this can be forwarded.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          probably not but no one sorts anything anyway

          Comment


          • #6
            Originally posted by MemoryLane View Post
            You don't need to leave the Symbiosis screen to see your stats. Click the Stats button at the bottom left corner and it will flip out a panel with your stats, where you can watch them increase.

            You don't need a screenshot for missing items. There is an item log, they just need the date and time frame you lost the item.

            We'll give your ticket the normal 3 days, if you need any assistance after that, let us know.
            Hi thank you MemoryLane for the reassuring words.

            I lost it around the 30min prior to me posting the ticket.

            Thanks again. Will update here once i see reply from r2games

            Comment


            • #7
              hi MemoryLane or anyone else?
              spoken to PSA Ryan about this.
              He said will refer to the devs.
              But after a week, no reply still from devs?
              This is sad....

              Comment


              • #8
                The devs are notoriously slow with feedback. You received my least favorite type of update yesterday. I'll see if anyone is in today, else I will have to wait until Monday to help emphasis the importance of resolving your ticket.
                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

                Comment


                • #9
                  Hi MemoryLane, Thanks for the help.
                  Looking forward to a favourable reply.

                  Comment


                  • #10
                    Okay, so your ticket is waiting for the devs to look into and verify the loss of your items. Let's give them a couple of days to get that done, and then we'll ask about it again.
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: https://www.r2games.com/support

                    Comment


                    • #11
                      Originally posted by Haliloo View Post
                      Hi folks,

                      Today i exchanged about 71 stones from the Burning Torch as i had 710+
                      So i went to symbiosis window, look at my current level, was at 20/800 to proceed to next level.
                      So 71 stones should be pretty much enough.
                      It says i had about 131 stones if i recall correctly.
                      So i went to my inventory screen to check out my PATK just to make sure it will increase after symbiosis.
                      So i went back to my symbiosis window, click and saw 0 symbiosis stones????? seriously?
                      100 over symbiosis stones just disappear in a blink of a mouse click.
                      I have submitted a ticket. Please return my symbiosis stones.
                      Dont ask me post a picture of before and after the stones lost, coz this happens so sudden.
                      You may check your server log where did my stones gone (i hope your server have log)

                      Armorgames S1
                      ID: Fakka
                      Submitted ticket already.
                      Thanks!
                      Had some go missing as well after purchasing them but after the response I was given with the single dog mount to me it is a waste of time putting in a ticket when them come back and tell you that you sold the item when there was no way you did that so it was a waste of 1000 boxes at the time.
                      angeldust S526 We are part of the Collective, we shall comply, resistance is futile

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