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Zodiac palace

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  • Zodiac palace

    My Zodiac Palace has been stuck like this for three days. It never resets. I thought maint was supposed to fix these issues yesterday.
    angeldust S526 We are part of the Collective, we shall comply, resistance is futile

  • #2
    since when you believe them
    Theonlyghost
    Platform: Former Kabam/wonderhill/gamerocks now temporarily R2(we hope)
    Server : S122 US-East
    Guild : Fenix
    Class : Mage
    IGN : Theonlyghost

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    • #3
      I didn't even know this was an issue. Did you send in a ticket?
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      • #4
        Originally posted by MemoryLane View Post
        I didn't even know this was an issue. Did you send in a ticket?
        No I just posted on here but can send a ticket in if you like.
        angeldust S526 We are part of the Collective, we shall comply, resistance is futile

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        • #5
          Yes, please. We'll make sure it gets looked into as soon as possible.
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          Rules of the Forum are found here.

          R2Games Ticket System for browser games: www.r2games.com/support
          Mobile game Ticket System is accessed through the in-app support link.

          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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          • #6
            Originally posted by MemoryLane View Post
            Yes, please. We'll make sure it gets looked into as soon as possible.
            Thank you MemoryLane it has been looked at and rectified. Will keep you informed of any other bugs. Happy gaming.
            angeldust S526 We are part of the Collective, we shall comply, resistance is futile

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            • #7
              One thing bug in zodiac palace, even you did not finish the level, it will reset at a certain time, and your level will go down or get demoted yet the time still continues. I noticed timer bug at around 8/9/10 hours (from 14 down to 10/9/8 hours). Are there a rules about this one?

              Can't provide screenshot. When i get back in the zodiac palace just notice, level got demoted, time still continues.

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              • #8
                Originally posted by beehappyfour View Post
                One thing bug in zodiac palace, even you did not finish the level, it will reset at a certain time, and your level will go down or get demoted yet the time still continues. I noticed timer bug at around 8/9/10 hours (from 14 down to 10/9/8 hours). Are there a rules about this one?

                Can't provide screenshot. When i get back in the zodiac palace just notice, level got demoted, time still continues.
                Your level is reduced at daily reset. Was it midnight ingame when you noticed this?
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                Mobile game Ticket System is accessed through the in-app support link.

                For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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                • #9
                  Did not happen during the reset server. It happened, during the evening server. Did not complain, i can't provide a screenshot or video.

                  When at higher levels 10 or 11, can't kill 4 mobs coz used up energy. Can kill 2-3 mobs, depending on energy remaining, I go offline so energy can recharge. Back online, level demoted, time still continues (won't reset like getting 14 hours). If demoted, time should reset 14 hours but it won't. Not sure if some rules or bug there.

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                  • #10
                    Can you complete the row? I have seen where if you do not complete the first row it doesn't set off the timer. If that doesn't work, we will need a ticket submitted. Are you the only player experiencing this?
                    Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

                    To report bugs visit here ... Bug Reports

                    Any support questions ... Support

                    Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

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                    • #11
                      I did not bother sending ticket. 1st, i don't have a proof. when energy depleted, i close the game browser. did not bother some screen shot, Busy with work also.

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                      • #12
                        Just to clarify - Are you reporting that if your level is demoted at midnight, the clearance timer does not reset, or that it does not reset with any level demotion?
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                        Mobile game Ticket System is accessed through the in-app support link.

                        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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                        • #13
                          Tried today, timer will not reset during midnight yet you get demoted one level.

                          Example. currently at Level 11 Aquarius at 21:00 server time (timer count down starts 14:00:00), energy will soon or start replenish, when it reset 24:00, timer will drop to 11:00:00), level demoted to Level 10.

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                          • #14
                            We will forward this to the devs. In the meantime, if you are able to catch it after the daily reset again, can you please take a screenshot of the panel as you see it?
                            Interested in becoming a Forum Moderator? Fill out the application HERE!

                            Rules of the Forum are found here.

                            R2Games Ticket System for browser games: www.r2games.com/support
                            Mobile game Ticket System is accessed through the in-app support link.

                            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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                            • #15
                              Ok i will try. Working and busy on those time. Thanks MemoryLane.

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