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  • cannot login

    cant login wartune, i tried browser, mini client & R2 client but couldnt login, it stucked :/
    Attached Files

  • #2
    Are you still unable to log in?
    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      clear cache, disable antivirus, firewall, use ipconfig flushdns etc. but not helpful

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      • #4
        yes, been trying for 2 hours & still cant able load game, game stuck at 50%

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        • #5
          clear cache, disable antivirus, firewall, use ipconfig flushdns etc. but not helpful

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          • #6
            from R2 client it gives error (screenshot attached)
            Attached Files

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            • #7
              I can't remember if the last time I someone reported this, if they just had to wait it out, or if support was able to help them. The server itself is loading fine, so I would suggest sending in a ticket and ask them to test your character from their end. Link them to this thread, since it shows your screenshots. Remind them that you have tried to clear your cache and cookies and all that stuff.
              Rules of the Forum are found here.

              R2Games Ticket System for browser games: www.r2games.com/support
              Mobile game Ticket System is accessed through the in-app support link.

              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

              Comment


              • #8
                ok can login today, dont know what happened yesterday, maybe its from R2 side :/

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                • #9
                  Maybe. I'm glad you're able to get in today, though.
                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                  Comment


                  • #10
                    same problem is happening with me today, cant login or login screen stuck at 50% with mini client or browser, even forum loading is also slow :/ i checked opening other sites which i thought might be my internet problem but they open as normal, so its definitely from R2 side

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                    • #11
                      Originally posted by SHEHULK View Post
                      same problem is happening with me today, cant login or login screen stuck at 50% with mini client or browser, even forum loading is also slow :/ i checked opening other sites which i thought might be my internet problem but they open as normal, so its definitely from R2 side
                      That doesn't necessarily mean the issue is on R2's side. There could be something wrong with a router between you and the server, or service provider data limits, or high traffic at a router hop along your specific travel path. Some internet connections can be slow enough that while most things will load, something with the amount of data Wartune sends might fail to load.

                      The server itself hasn't been down and I have no other reports for it. Aside from the standard troubleshooting list, the only other thing you can do is send in a ticket when you're unable to log in.

                      Troubleshooting list:
                      1) Reload game/restart browser/restart computer
                      2) Clear browser's history, cache and cookies
                      3) Clear Flash Cache (http://forums.adobe.com/message/4278569)
                      4) Update flash player
                      5) Try a different browser
                      6) Check connection speed and stability
                      7) Adjust firewall/antivirus settings. Make sure it is not blocking the game/site
                      8) Unplug your router/modem for a minute
                      9) Flush DNS (Start>Run> ipconfig /flushdns)
                      10) Try Google DNS or OpenDNS (How to article: https://www.howtogeek.com/164981/how...-web-browsing/)
                      If all of that fails, file a ticket at http://www.r2games.com/support with a screenshot of your issue
                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: www.r2games.com/support
                      Mobile game Ticket System is accessed through the in-app support link.

                      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                      Comment


                      • #12
                        tried all these troubleshooting but that didnt fix my problem, so im going to submit a ticket

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