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  • xxfatkidxx3
    started a topic help..

    help..

    its been two days since i recharged and it is still pending haven't received my balens yet please help they took the money out my account but haven't gotten my balens..

  • GM_Equinox
    replied
    How was the recharge.. paypal? Can you show us a screenshot of your recharge history showing pending in a PM showing the whole first page. It is Chinese New Year so tickets take alot longer to be answered.

    Also in PM can you give me your server number and in-game name

    Leave a comment:


  • xxfatkidxx3
    replied
    now im going to miss all the recharge events that i paided three days ago for.

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  • xxfatkidxx3
    replied
    ya it is still pending but its been three days and i have put in two tickets

    Leave a comment:


  • GM_Equinox
    replied
    Does it show in the account purchase history as pending or cancelled or show at all ? Have you put in a ticket?

    This is what button you are looking for in support page on your acct,
    Click image for larger version  Name:	orderhistory.jpg Views:	1 Size:	27.2 KB ID:	1978263
    Last edited by GM_Equinox; 02-07-2019, 08:45 PM.

    Leave a comment:

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