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  • #1

    Wrong recharge on the wrong server.

    Good day r2games,

    So today I recharged 10.000 balens but I accidently wrongly charged it on the wrong server.
    Can I do something about this? I do not want to waste 100 dollars on a server that I DO NOT play anymore. R2games can check my history of payments as I have recharged over 700 dollars on the server.
    For some reason, the main server was SET to that server instead of the ONE I am playing.

    MemoryLane Could you maybe help out?

    It's kinda serious as the money is wasted on a server I do not play.
    And I do not want to refund it through paypal as I want to solve this in a kindful manner with R2games.
    Last edited by Reasinglow; 05-24-2019, 09:46 AM.
    Nickname: Fenriswolf (Fenrir/Reasinglow)
    Server: S587, Glitterhold
    BR: 348k
    Guild: Elysium
    Sylph: Athena 1star
    Tags: None
  • #2
    You will need to submit a ticket and hope the Gods are in a good mood.
    Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

    To report bugs visit here ... Bug Reports

    Any support questions ... Support

    Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

    Comment

    • #3
      Originally posted by GM_Equinox View Post
      You will need to submit a ticket and hope the Gods are in a good mood.

      Thank you, I did this and I have gotten a reply with a solution. Banning my character in the process, but I say worth it. Thank you for your reply!
      Nickname: Fenriswolf (Fenrir/Reasinglow)
      Server: S587, Glitterhold
      BR: 348k
      Guild: Elysium
      Sylph: Athena 1star

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