GameRocks Transfer - Unable to locate toon

UPDATE!! All players with issues locating or logging into their characters since the transfer are required to send in a ticket. Please CLICK HERE for instructions!
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Login Problems

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  • Login Problems

    When attempting to log in, "My Servers" doesn't show. If I try typing it in or using "Choose another server," I just get a message: "PURCHASE_ERROR_SIGN." This has been going on since yesterday, 5/31. The support elves got back to me promptly yesterday and asked if they could test on my account. I replied "yes" to that first thing this morning, and have sent some more information, but I'm not hearing back. I'm wondering if the support elves are off for the weekend. At any rate, is anybody else running into this?