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Post maintaiance screw up

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  • Post maintaiance screw up

    Back from maintenance, and all my gems have vanished from inventory.

  • #2
    screenshots and server number and of course your ingame name would be helpful. Thanks
    Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

    To report bugs visit here ... Bug Reports

    Any support questions ... Support

    Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

    Comment


    • #3

      Server S829 , ElTell.

      Screenshots follow

      If I can get them to stick

      Comment


      • #4
        Hello GM_Equinox, I have the same issue on server S512, username balldemon. I tried to submit a ticket but it gets stuck at "Submitting" can you please help me as well on the same issue (missing all of the gems ).

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        • #5
          After loosing all of the gems after maintenance, i blitzed today the catacombs and now i did a refresh (logged out and logged back in) and the gems from the blitz dissapeared as well....this is ruining the game for me (( Please help

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          • #6
            It has been reported as wide spread
            Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

            To report bugs visit here ... Bug Reports

            Any support questions ... Support

            Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

            Comment


            • #7
              Same here... I tried one level of catacombs and got defense gem. After refresh this gem was also gone...

              Comment


              • #8
                add
                Davideno r2games-s1 (s215)

                everything gone - gems, divinity souls, diamonds, resistance crystals, will crystals
                only crystal and will shards left.
                cannot convert or synth any of these

                Comment


                • #9
                  R2 has posted a thread addressing the issue here: http://forum.r2games.com/forum/brows...-missing-issue
                  Interested in becoming a Forum Moderator? Fill out the application HERE!

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: www.r2games.com/support
                  Mobile game Ticket System is accessed through the in-app support link.

                  For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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                  • #10
                    Some folk from all over are also missing the hailstone link in their profile.
                    Server doesn't matter for me, but I've heard from both platforms

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                    • #11
                      Originally posted by Arionrhod View Post
                      Some folk from all over are also missing the hailstone link in their profile.
                      Server doesn't matter for me, but I've heard from both platforms
                      Yes Hailstone link is gone from Profile. Mine is still accessible from the League Rumble panel.

                      Comment


                      • #12
                        So, here we are 20+ hours later, and still no resolution.

                        What is happening ?

                        Hailstones, crystals, gems and all, still missing.

                        I hope for a substantial compensation package for missed events etc, but it will probably be something trivial.

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