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  • #16
    Originally posted by serkolinaskepri View Post
    i cant login even i go to r2 official website directly. what the hell is happening dude? WE ARE THE CUSTOMERS PLEASE if there is an update of our latest as a consumer is not given complete information?
    Please see the notice at the top of the page regarding facebook logins.


    salamandraquantica Check your firewall settings, please. Make sure you aren't set to Highest. I do apologize that there hasn't been a swift solution for your issue.. we don't know why you can't log in, everything is fine on our end. All we can do is just try things until something works. Sometimes the firewall blocks the game, sometimes the router's firewall sets itself to Highest and blocks the game, sometimes the anti-virus software blocks the game.. so need to go through all of those and make sure nothing is set to the highest security settings.
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #17
      We have already invested a lot of money in the game application. Is your service to consumers like this? if there is an update, please provide information as soon as possible. you must have reliable people for that. to the leader of r2. plesae dont make consumers disappointed to you,bro.

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      • #18
        How can I do this with the firewall?

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        • #19
          Originally posted by MemoryLane View Post

          Please see the notice at the top of the page regarding facebook logins.


          salamandraquantica Check your firewall settings, please. Make sure you aren't set to Highest. I do apologize that there hasn't been a swift solution for your issue.. we don't know why you can't log in, everything is fine on our end. All we can do is just try things until something works. Sometimes the firewall blocks the game, sometimes the router's firewall sets itself to Highest and blocks the game, sometimes the anti-virus software blocks the game.. so need to go through all of those and make sure nothing is set to the highest security settings.
          Man.. There have been many times the way that I made but no results. ranging from disabling antivirus, disabling firewalls, and others. What causes that i cant to log in, sir? WE AS CONSUMER CONFUSED TO YOUR PERFORMANCE. WE NEED SOME SOLUTION HERE SIR.

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          • #20
            Originally posted by salamandraquantica View Post
            You will need to google instructions for that. Start with "How to change firewall settings on" and put in what operating system you are using. You can google the same for the router firewall, by putting in the brand of firewall you use.
            Originally posted by serkolinaskepri View Post

            Man.. There have been many times the way that I made but no results. ranging from disabling antivirus, disabling firewalls, and others. What causes that i cant to log in, sir? WE AS CONSUMER CONFUSED TO YOUR PERFORMANCE. WE NEED SOME SOLUTION HERE SIR.
            This thread is not for the facebook login issue. It's for salamandraquantica's strange issue that's unrelated to your issue. Please locate or create your own thread. I do recommend reading the notice at the top of the forum screen, on every forum page, that instructs you to go to the facebook page for the game.
            Interested in becoming a Forum Moderator? Fill out the application HERE!

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: www.r2games.com/support
            Mobile game Ticket System is accessed through the in-app support link.

            For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

            Comment


            • #21
              the problem is not firewall but only player who use face book have the problem i have not he problem but if i log my freinds account than i cant log hem becouse he use face bookaccount and i get the same problem as serkolinaskepri

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              • #22
                Any further replies not on the original topic of this discussion will be deleted. Do not hijack threads, please.

                For the Facebook login issue - Read the NOTICE at the TOP of the FORUM PAGE. Click the link in the notice, then click on your game in the list, and access the game through Facebook.
                Interested in becoming a Forum Moderator? Fill out the application HERE!

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: www.r2games.com/support
                Mobile game Ticket System is accessed through the in-app support link.

                For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                Comment


                • #23
                  I got one of our support staff to log you in and out again. Just to clear any sessions that might have been lingering. Have you tried a different computer? It you can log on another computer then it makes sense its your pc. Let us know if that works.
                  Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

                  To report bugs visit here ... Bug Reports

                  Any support questions ... Support

                  Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

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                  • #24
                    I quit. This platform is not prepared for that. Just headache

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                    • #25
                      Delete my account please

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