Recharge

[Xharry005x]

3 days without able to recharge missing out on recharge events I thought your MONKEY TECH TEAM would FIX this ASAP as it a cash problem

but seems they cant fix it so we at gamerocks have to suffer

truth is they game is dying platforms know this as r2 cant do what they promise make a html convert for game so instead of fixing the problem u letting this run its course and the game will close

[MemoryLane]

3 days without able to recharge missing out on recharge events I thought your MONKEY TECH TEAM would FIX this ASAP as it a cash problem

but seems they cant fix it so we at gamerocks have to suffer

truth is they game is dying platforms know this as r2 cant do what they promise make a html convert for game so instead of fixing the problem u letting this run its course and the game will close

It's not a technical issue. Did you get the reply yet? If you need help understand what it means, send me a private message. I'll spell it out for you.

Monkeys are smart, by the way. Not an insult unless directed at certain people, when it crosses into racism.

Game still isn't dying, no matter how badly you want it to be.

[Xharry005x]

It's not a technical issue. Did you get the reply yet? If you need help understand what it means, send me a private message. I'll spell it out for you.

Monkeys are smart, by the way. Not an insult unless directed at certain people, when it crosses into racism.

Game still isn't dying, no matter how badly you want it to be.

lol u say wasn't a technical issue but the answer I got was this

Hello,
First of all, let us express our sincerest apologies for the unintentional mistake and the inconvenience caused thereafter. This issue is not typical within our game and we are disturbed to know about this as much as you are. As we have been made aware of this issue on recharge, we will then have to coordinate with our project team to attend on this and applying the necessary fix as quickly as possible.
We would also like to inform you that we will take extra measures to make sure that such errors don’t happen again in the future.
Please allow us a time while we carry out the necessary investigation and to sort things out. We want to thank you personally for sending your ticket and enlighten us about this flaw in our system. We will then get back to you shortly soon as we have an update on the progress of this issue.
Thank you and have a great day!
-The R2Games Team


as u say not technical issue but according to their answer it is hahaha so whos bull ****** ere

[MemoryLane]

It would help if they'd send you the same reply as everyone else and not the template response for a recharge issue. Send me a pm if you'd like to know what the reply you should have gotten is.

[Van1112]

I have the same answer yesterday.
R2 Karl replied:
Hello,
First of all, let us express our sincerest apologies for the unintentional mistake and the inconvenience caused thereafter. This issue is not typical within our game and we are disturbed to know about this as much as you are. As we have been made aware of this issue on recharge, we will then have to coordinate with our project team to attend on this and applying the necessary fix as quickly as possible.
We would also like to inform you that we will take extra measures to make sure that such errors don’t happen again in the future.
Please allow us a time while we carry out the necessary investigation and to sort things out. We want to thank you personally for sending your ticket and enlighten us about this flaw in our system. We will then get back to you shortly soon as we have an update on the progress of this issue.
Thank you and have a great day!
-The R2Games Team

Need to know whats going on after more than 7 years spending time n money into this game

[FireAndIceS8]

I received the standard response so I also still have no idea what is going on and when it will be fixed.

[MemoryLane]

I've replied to both of you via pm, van and fire.

[FireAndIceS8]

I've replied to both of you via pm, van and fire.

Got it, thanks muchly.

[dave]

This will explain everything

187063749
Subject: 2k Balens not recieved

---

SEP 23, 2019 | 01:48AM CEST
R2 Karl replied:
Hello,
We have been told that you will have to contact the payment platform or your bank to refund your money if you have yet to received your balens. And the timing of the recharge issue with Gamerocks won’t be any helpful with your case as this statement we received from our higher operation to forward to the Gamerocks players;
“First, we’d like to thank you all for your support! R2Games is the official publisher of Wartune. R2Games had a friendly cooperation with Gamerocks for a long time, but recently Gamerocks has fallen behind their duties and server payments and failed to follow the revenue contract with R2Games and other server providers. We hereby inform you that we will temporarily seize the service support of Gamerocks Wartune to ensure the legitimate rights and interests of Wartune’s legal distributors. For any enquiries regarding this issue, not limited to log-in or billing, you can always contact us on R2Games Support (https://www.r2games.com/support/) or Gamerocks official support. We do care for our players the most and we hope to resolve this issue with Gamerocks as soon as possible and without interfering the gaming experience of any players. If you have further questions, you can read the updated information in in-game announcements or the official website on R2Games. Thanks again and have fun in Wartune!”
-The R2Games Team

[Xharry005x]

so when will the recharge be up and running then as r2 seized it its their responability now to get the players cashing

and if u pull the recharge back u will get banned hahaha

[dave]

I don’t know what the outcome of this dispute is going to be nor how long it will take to resolve per the contract but a lot of players are losing VIP and sprit coventant due to not being able to recharge.

Lots of talk of quitting the game.

It would be a good gesture on r2 part assuming you are going to migrate the gamerocks players to r2 to gift the gamerocks players a 30 day vip and 30 day sprit coventant so we can continue to play as we like to.

This move would be beneficial to both r2 and 7road in retaining players which would in turn insure they would continue to provide revenue in the future rather than quitting and once they quit its hard to get them back.

[FireAndIceS8]

First class idea.

[clicker]

Agree with dave...they need to do something about spirit covenent and VIP. My VIP expired today and since I can only be here a few hours a day, I really need the speed ups, etc or I don't have time to do half the daily stuff that we need for devo.

[Xharry005x]

I don’t know what the outcome of this dispute is going to be nor how long it will take to resolve per the contract but a lot of players are losing VIP and sprit coventant due to not being able to recharge.

Lots of talk of quitting the game.

It would be a good gesture on r2 part assuming you are going to migrate the gamerocks players to r2 to gift the gamerocks players a 30 day vip and 30 day sprit coventant so we can continue to play as we like to.

This move would be beneficial to both r2 and 7road in retaining players which would in turn insure they would continue to provide revenue in the future rather than quitting and once they quit its hard to get them back.

great idea dave

[theghosthimself]

kabam then wonderhill then gamerocks(same problem there with recharge when it migrated ) wonder what nxt name will be till then am glad i save some balens when doing recharge so i always can get a extra month vip/covenant