Among the games that i have played RPG,FPS,MMORPG Browser based games and etc
this is the 1st time that i have encountered a game with a customer support that is very fast to reply.
Story
My account was being hacked. because every 3 mins i would see "account has been login etc etc"
then i started to login it to counter the hacker from destroying my account or even deleting my items.
then in my laptop i contacted the CS to change my email so that my account would be safe. i was expecting 2 to 3 days(common) i was suprised that when i checked my ticket after 5 mins it was made. i saw a reply
coming from the Customer support.
after 10 mins of providing proof that the account was mine. it was successfully changed to the new mail.
i salute you r2games for having a good CS.
this is the 1st time that i have encountered a game with a customer support that is very fast to reply.
Story
My account was being hacked. because every 3 mins i would see "account has been login etc etc"
then i started to login it to counter the hacker from destroying my account or even deleting my items.
then in my laptop i contacted the CS to change my email so that my account would be safe. i was expecting 2 to 3 days(common) i was suprised that when i checked my ticket after 5 mins it was made. i saw a reply
coming from the Customer support.
after 10 mins of providing proof that the account was mine. it was successfully changed to the new mail.
i salute you r2games for having a good CS.
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