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Autumn break?

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  • Autumn break?

    Does the r2 support center have a break or something? i havent got a reply on my ticket for 5 days.

  • #2
    If you can provide the character name you sent your ticket under, or send me a pm with the email address you used in your ticket, I'll help ask about your ticket.
    Interested in becoming a Forum Moderator? Fill out the application HERE!

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: www.r2games.com/support
    Mobile game Ticket System is accessed through the in-app support link.

    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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    • #3
      I'm going to leave a note here as well as in a reply to your message- Your most recent ticket under the supplied information was closed 4 months ago. If you still need assistance, please submit a new ticket.
      Interested in becoming a Forum Moderator? Fill out the application HERE!

      Rules of the Forum are found here.

      R2Games Ticket System for browser games: www.r2games.com/support
      Mobile game Ticket System is accessed through the in-app support link.

      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

      Comment


      • #4
        Yeah, it's called the "I don't want to take it" approach by R2. You would think they would have a better way to manage their tickets and process them in a timely manner.

        Oh and *insert a bunch of swear words* for this...

        (Try again in 340 seconds for a 15 second wait)
        Vicious! Approach with Caution!
        Because some noob has called me such and had said it so
        Mobile Strike Player: Base 1102 / Com 550 / 672* Power / VIP 1300
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        • #5
          Originally posted by Meikura001 View Post
          Yeah, it's called the "I don't want to take it" approach by R2. You would think they would have a better way to manage their tickets and process them in a timely manner.

          Oh and *insert a bunch of swear words* for this...

          (Try again in 340 seconds for a 15 second wait)
          There's a lot of things we can blame R2 and the Wartune devs for, but this comes across as taking a stab for the sake of taking a stab. Getting a first reply to a Wartune ticket within 48 hours is a normal thing now, so when someone says it's been 5 days, I know something went wrong. In this case, there was no ticket, hence no reply.

          For the speed time, just refresh. The forum clock and your device clock don't match. Refresh until it does, and the timer will go away.
          Interested in becoming a Forum Moderator? Fill out the application HERE!

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: www.r2games.com/support
          Mobile game Ticket System is accessed through the in-app support link.

          For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

          Comment

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