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Autumn break?

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  • AngelTouch00
    started a topic Autumn break?

    Autumn break?

    Does the r2 support center have a break or something? i havent got a reply on my ticket for 5 days.

  • MemoryLane
    replied
    Originally posted by Meikura001 View Post
    Yeah, it's called the "I don't want to take it" approach by R2. You would think they would have a better way to manage their tickets and process them in a timely manner.

    Oh and *insert a bunch of swear words* for this...

    (Try again in 340 seconds for a 15 second wait)
    There's a lot of things we can blame R2 and the Wartune devs for, but this comes across as taking a stab for the sake of taking a stab. Getting a first reply to a Wartune ticket within 48 hours is a normal thing now, so when someone says it's been 5 days, I know something went wrong. In this case, there was no ticket, hence no reply.

    For the speed time, just refresh. The forum clock and your device clock don't match. Refresh until it does, and the timer will go away.

    Leave a comment:


  • Meikura001
    replied
    Yeah, it's called the "I don't want to take it" approach by R2. You would think they would have a better way to manage their tickets and process them in a timely manner.

    Oh and *insert a bunch of swear words* for this...

    (Try again in 340 seconds for a 15 second wait)

    Leave a comment:


  • MemoryLane
    replied
    I'm going to leave a note here as well as in a reply to your message- Your most recent ticket under the supplied information was closed 4 months ago. If you still need assistance, please submit a new ticket.

    Leave a comment:


  • MemoryLane
    replied
    If you can provide the character name you sent your ticket under, or send me a pm with the email address you used in your ticket, I'll help ask about your ticket.

    Leave a comment:

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