GameRocks Transfer - Unable to locate toon

UPDATE!! All players with issues locating or logging into their characters since the transfer are required to send in a ticket. Please CLICK HERE for instructions!
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No vet return icon on new server 816

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  • No vet return icon on new server 816

    Hello, I don't have the vet icon on the newest server 816, but my old server has the icon to use. So I am qualified and have the code to use but no icon on the new server. Many players also do not see the icon the new server as well. Please advise and fix this issue. Thanks.

    I sent a ticket but i doubt they will fix it before Feb 6th. Why have an event if it doesn't work. Please fix it asap.