All,
A number of people were banned during yesterday’s maintenance.
This was not done by any publisher (R2Games, Pro City…), nor any Co-Publisher (Armor, Kabam, Kong…).
We do know that some were banned correctly and some were not.
We have been in contact with the developers since they entered their offices first thing this morning and are still working on a solution for those who should not have been banned.
Update – We are working hard to undo bans, some have been unbanned, for those not yet please bear with us as we have a lot of accounts to go through. For those missing Gems and you did not use an exploit, please send us a ticket.
A number of people were banned during yesterday’s maintenance.
This was not done by any publisher (R2Games, Pro City…), nor any Co-Publisher (Armor, Kabam, Kong…).
We do know that some were banned correctly and some were not.
We have been in contact with the developers since they entered their offices first thing this morning and are still working on a solution for those who should not have been banned.
Update – We are working hard to undo bans, some have been unbanned, for those not yet please bear with us as we have a lot of accounts to go through. For those missing Gems and you did not use an exploit, please send us a ticket.
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