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2018 Holiday Season - Customer Service Support

This year, Chinese New Year dates range from February 13th to February 21st. All of our developers will be unavailable during this period, as well as most R2Games staff. We will still be providing ticket services, forum support, and in-game monitoring during this holiday, but coverage and response times may be constricted.
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Wonderhill has moved to GameRocks

Wonderhill/Kabam players returning to the game, or who did not complete the GameRocks migration process during the month of December, please follow the easy instructions in this thread to be reconnected with your character:
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Wartune Server Merges for 07/05 @ 04:00 AM EDT

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  • [Merge] Wartune Server Merges for 07/05 @ 04:00 AM EDT

    A server merge is scheduled for Wednesday, the 05th of July beginning at 04:00 AM EDT(01:00 AM PDT, 09:00 AM GMT+1, and 16:00 PM GMT +8). These servers will be down for approximately 2 to 4 hours to allow for adequate testing, but could be longer. Please watch this thread for any updates or changes.

    The following servers to be merged are:

    East Coast Server
    • S639, S643, S646, S650, S654, S658, S661, S665, S680, S691, S703 and S714
    European Coast Server
    • S698, S701, S705 and S71??????3

    In order to avoid the loss of any character information, please refrain from making any new characters on these servers until after the merge has been completed.

    To help with potential name conflicts, we will be removing unused characters that fit the following strict guidelines:
    A character must not have logged in within the last 45 days.
    Be under level 12 and their castle must be on the Twilight Coast.
    Have no Balens.
    Have no record of ever recharging.
    Not be in a guild.

    Only a character who meets all five of the conditions above will be deleted.

    All character data will be preserved (including items, skills, pets, stats, mounts, Gold, Honor, Honor ranking, Daru, Kyanite, Balens, Vouchers, level, Battle Ranking, Academy information, Friend lists, Astrals and VIP statuses). Guild membership, friends and black listed players will be preserved. Current quest progress will also be preserved. The only thing that will change is that all player's Castles will move to Twilight Coast. The Server Rankings list will be cleared, but will repopulate the next time it updates after the merge is complete.

    Character Names:
    A character's name will only be changed if characters on different servers have the same name. In that case, the character on the newer server will have -S## added to the end of their name. For Example: RoryWilliams on Boneyard (S17) would be RoryWilliams-S17 after the merge, but only if there was a RoryWilliams on S12.
    Upon logging into your character after the merge, if your name was changed to include -S17, a popup window will open up allowing you the chance to change your name. To continue the example, RoryWilliams-S17 would log in and get a window asking to change his name. He could change it to RoryPond and the -S17 would be removed from his name.

    Guild Names:
    A Guild's name will only be changed if guilds on different servers have the same name. In that case, the guild leader of the guild on the newer server will get a popup window upon logging in to change the name of their guild.
    Should the guild leader choose not to change the name of their guild, they will not be able to access their guild interface. Attempts to access the guild interface will only open the name change popup until the Guild's name is changed.
    Guild members will also be unable to access their guild interface until the name is changed.
    After the Server Merge, the Official Website, server names, and login entrance will remain the same. Players will login to their character though their original server. If a player has a character on both servers, you will continue to access the same character associated with a particular server as before the merge.

    Check out the newest events and promotions for the merged servers here in this thread!

  • #2
    "European Coast Server
    • S698, S701, S705 and S71??????3"
    Whats with that??
    When will 664-694 group get a merge???


    • #3
      Originally posted by ag.wartune View Post
      "European Coast Server
      • S698, S701, S705 and S71??????3"
      Whats with that??
      When will 664-694 group get a merge???
      from 683 to 694 server get merge last time with 709

      She walks in beauty, like the night , and i live for PARTIZAN and fight !!!


      • #4
        Originally posted by andrejsergej21 View Post

        from 683 to 694 server get merge last time with 709
        U are wrong my friend 683 didnt had merge with 694


        • #5
          Cmon guyz. 3h and still servers are down, Is that hard to make a server merge now? Used to be faster. WB is lost. Tomorow maintenance again servers will be down.
          Server: [S698] Golden Valley
          Class : Archer


          • #6
            wow again r2 ignored european s634. Top guild only 10-15 active, and been asking for merge like almost a year. Don't be fooled by many players in that server, mostly inactives and those lovely other people.
            Last edited by MemoryLane; 07-08-2017, 08:30 PM. Reason: Inappropriate comment