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Veteran's Welfare Rewards Issue

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  • [Announcement] Veteran's Welfare Rewards Issue

    We've noticed that some players were only able to claim partial rewards from Veteran's Welfare after transferring to a new server due to the event closure. Please contact our customer service for solutions if you have encountered such issues. Sorry for the inconvenience caused.

  • #2
    what do i send them?

    Comment


    • #3
      I've put a ticket in on 4th right after maintenance. No reply yet. Should i write another one?

      Comment


      • #4
        Probably your character name and server, and a message about how you are owed rewards from Veteran's Welfare.
        Rules of the Forum are found here.

        R2Games Ticket System for browser games: www.r2games.com/support
        Mobile game Ticket System is accessed through the in-app support link.

        For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

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        • #5
          ST4R4L1V3 from S748
          i still have 3 attempt to claim the reward

          Comment


          • #6
            Hi, I have returned to an old char I didn't login in the past 2 years, yet there was no Veteran Welfare so I can take my code from it.. Is this a limited event and we need to wait for it to reappear or is this a bug? I have asked other friends to try as well after that and none could see the icon.. I mention we have all recharged on those accounts. Thanks

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            • #7
              Did server wonderhill/gamerocks 226 east miss out on this event as we did on Christmas and New Years events as we are to young a server and do not deserve them?
              Live long and prosper.

              Comment


              • #8
                Hi, I cant seem to collect my veteran welfare rewards. It says the card number i have entered is not valid. I got the code from my old server and Im trying it on a new server.

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                • #9
                  nao consigo ver o evento na minha conta que fiz recarga s623

                  Comment


                  • #10
                    Originally posted by emersonaldair1998 View Post
                    nao consigo ver o evento na minha conta que fiz recarga s623
                    Is that character over lvl 55 and was offline for more then 15 days?
                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: www.r2games.com/support
                    Mobile game Ticket System is accessed through the in-app support link.

                    For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

                    Comment

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