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Wartune Emergency Maintenance for Selected US West Servers @ 8/13 07:00 PM PDT

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  • [Maintenance Notice] Wartune Emergency Maintenance for Selected US West Servers @ 8/13 07:00 PM PDT

    Dear players,

    There is an emergency maintenance at 07:00 PM PDT on August 13th for selected US West servers. Following servers will be down for 12 hours, but could be shorter or longer. Please keep an eye on this thread for any updates or changes. We sincerely apologize for any inconvenience might cause.

    Kabam:
    S1,S2,S7,S33,S45,S47,S62,S65,S76,S77,S81,S83,S85,S88,S90,S123,S125,S127,S129,S133,S135,S137,S139,S141,S143,S145,S147,S149,S151,S153,S155,S157,S159,S161,S163,S165,S167,S169,S171,S173,S175,S177,S179,S181,S183,S185,S187,S189,S191,S194,S197,S200,S203
    S18,S21,S23,S27,S28,S38,S40,S50,S52,S68,S70,S206,S209,S212,S216,S219,S222,S225,S228, S231,S234,S237
    S240

    R2:
    S1,S202,S206,S212,S215,S221,S225,S228,S232,S235,S239,S243,S267,S270,S274,S277,S280,S283,S286,S349,S376,S379,S436,S440,S443,S446,S449,S452,S455,S486
    S4,S6,S10,S12,S17,S38,S44,S56,S59,S74,S77,S464,S467,S470,S473,S480,S483,S489,S492,S495,S498,S503,S509,S514,S520,S525,S531,S537,S542,S549,S555,S561,S566
    S14,S20,S23,S26,S29,S32,S35,S41,S47,S112,S115,S118,S121,S125,S128,S131,S134,S137,S140,S143,S146,S149,S152,S155,S159,S162,S165,S168,S171,S174,S177,S180,S183,S186,S191,S196,S246,S250,S253,S255,S258,S261,S264,S317,S320,S323,S326

    Thank you for your understanding and support!
    Last edited by R2_May; 08-13-2018, 06:19 AM.

  • #2
    what is this maintenance for there is no info on what its for and what about players not being able to sign up for eud domain today for tomorrow or not being able to do last wb castle war or any other mpd because some log In late and don't have time befor the time for this maintenance there should be a comp for players
    that is aftected by this

    Comment


    • #3
      And to answer here as well, since you've asked it in both threads

      This maintenance is likely for data migration to a new server. Once this is confirmed, I will change the time frame of the downtime in the announcement to 12+ hours. Please keep in mind actual time down will depend on how much data is being transferred, and could be much longer than 12 hours, or it could be a little less than 12 hours.

      There will be compensation for the downtime, regardless. It will be the same compensation other servers have gotten for this type of maintenance.
      Rules of the Forum are found here.

      R2Games Ticket System for browser games: www.r2games.com/support
      Mobile game Ticket System is accessed through the in-app support link.

      For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

      Comment


      • #4
        Virtually NO notice unless you just 'happen' to check the forums, which no one in my guild did. Did not get to do events or most of our devo or anything else for today. WHY wasn't there messages in chat to let us know throughout the day before we lost all of our progress, what little we were able to complete?!?!? THIS constant inconsideration to the players is just another reason for players to quit.
        Knight - 8.5 mil BR
        100% FREE player

        Comment


        • #5
          this why so many people have quit this game

          Comment


          • #6
            At the least you should mention before hand, so that we all can complete events on time. Now we all are gonna loose those rewards.DO provide those rewards as compensation too.

            Comment


            • #7
              Compensation will be issued after the maintenance, but it will be the same compensation pack that the rest of the West servers got for their long maintenance.
              Rules of the Forum are found here.

              R2Games Ticket System for browser games: www.r2games.com/support
              Mobile game Ticket System is accessed through the in-app support link.

              For additional assistance with a ticket, please provide a moderator with your ingame name, server, and game.

              Comment


              • #8
                Yea we get a compensation, but it's no where near what we losted, with the hot events and devo . That alot of us get done , so once again we get riped off .

                Comment


                • #9
                  Originally posted by MemoryLane View Post
                  Compensation will be issued after the maintenance, but it will be the same compensation pack that the rest of the West servers got for their long maintenance.
                  Ya physical servers do go on the blitz. This must be why players are dying in stuff that isn't even pvp. Think they could extend hot events for a day? I think on a West Coast Server, many of us play after work. Well, during this emergency maintenance time frame. Or just load us all up on the Hot Event Prizes like we were able to do it. That shouldn't be too much to ask right? Remember MemoryLane the video for recruitment that came along with the 6th Anniversary? That is an advertisement to get new players. And a good one at that!. I hope we get more! Going to be a hard sale for you guys when you shut down the game on prime time. Just my 2 cents of thought.

                  Comment


                  • #10
                    well should have let know about this MT early

                    Comment


                    • #11
                      The rewards we have lost due to maintenance comes around 100 anniversary gifts. Do compensate us with the rewards from the hot events we have lost due to your maintenance.

                      Comment


                      • #12
                        If u allready make this big maintenance please merge servers S1,S202,S206,S212,S215,S221,S225,S228,S232,S235,S239,S243,S267,S270,S274,S277,S280,S283,S286,S349,S376,S379,S436,S440,S443,S446,S449,S452,S455,S486 we don't have any merge in last 2 years .. so please give us a new merge . Thank you

                        Comment


                        • #13
                          THAT was a bad choice of compensation. COME on, what about the events we all missed? WHAT about their compensation? We should be compensated for the event chests we missed.

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